Siemens recalls certain SOMATOM go.Now CT scanners with specific software versions due to possible scanning workflow interruptions that could delay diagnoses. Affected units may require attention to maintain proper imaging services.
The potential sporadic performance problems may result in scanning workflow interruptions and unexpected user notifications. This may cause a delay in diagnosis or patient scans.
Siemens is recalling specific models of their SOMATOM go.Now CT scanners that have certain software versions. These scanners might cause delays in patient scans or diagnoses due to occasional technical issues.
The scanners may occasionally interrupt the imaging workflow or send unexpected notifications, which could lead to delays in patient scans or diagnoses. This is a software-related issue that affects the system's ability to function smoothly during imaging procedures.
Healthcare facilities using the recalled CT scanners with specific model numbers and software versions are most at risk. Patients using these scanners for imaging may experience delays in their diagnostic process.
Check if your scanner has model number 11061620 and software versions VA20A, VA20A_SP0, or VA20_SP1. The serial numbers listed in the recall include many combinations starting with 1112.
Verify your scanner's model number and software version to see if it matches the recalled units.
Reach out to Siemens Medical Solutions for guidance on next steps if your scanner is affected.
The recall is due to potential sporadic performance issues that could cause workflow interruptions and unexpected notifications, possibly delaying patient scans or diagnoses.
Software versions VA20A, VA20A_SP0, and VA20_SP1 are affected.
Check your scanner's model number (11061620) and software version. The serial numbers listed in the recall include many combinations starting with 1112.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1916-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1916-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
