Siemens recalls certain SOMATOM go.Now CT scanners with specific software versions due to potential scanning workflow interruptions and diagnostic delays. Affected units may require patient rescan if issues arise.
The potential sporadic performance problems may cause scanning workflow interruptions and unexpected user notifications resulting in diagnostic delay or need for patient rescan.
Siemens is recalling some SOMATOM go.Now CT scanners with specific software versions because they may cause scanning interruptions and delays in diagnosis. This could lead to patients needing additional scans.
The software issues can cause unexpected notifications and workflow interruptions during scans, potentially leading to diagnostic delays or requiring additional scans for patients.
Healthcare facilities using the recalled CT scanners with model number 11061618 and software versions VA20A, VA20A_SP0, or VA20_SP1 are most at risk. Patients undergoing scans on these systems may experience delays.
Check for the model number 11061618 on the scanner and software versions VA20A, VA20A_SP0, or VA20_SP1. The product was sold in the U.S. and used for medical imaging.
Verify the software version on your SOMATOM go.Now scanner by checking the system settings.
The recall is due to potential sporadic performance problems that may cause scanning workflow interruptions and unexpected user notifications, leading to diagnostic delays or patient rescan needs.
Check for the model number 11061618 and software versions VA20A, VA20A_SP0, or VA20_SP1 on your SOMATOM go.Now scanner.
No, the recall does not require immediate discontinuation. Users can continue using the scanner but should monitor for workflow interruptions.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1920-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1920-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
