Siemens recalls certain SOMATOM go.Up CT scanners with specific software versions due to potential workflow interruptions and delays in patient scans. Affected units may require software updates to prevent diagnostic delays.
The potential sporadic performance problems may result in scanning workflow interruptions and unexpected user notifications. This may cause a delay in diagnosis or patient scans.
Siemens is recalling some SOMATOM go.Up CT scanners with specific software versions because they might cause scan delays. This could lead to longer wait times for patients needing medical imaging.
The software versions can cause sporadic workflow interruptions and unexpected notifications during scans. This might delay patient imaging and diagnosis, but does not cause physical harm to users.
Healthcare facilities using the recalled CT scanners with model #11061610 and software versions VA20A, VA20A_SP0, or VA20_SP1 are most at risk. Patients receiving scans on these systems may experience delays in diagnosis.
Check for the model number 11061610 and software versions VA20A, VA20A_SP0, or VA20_SP1 on the scanner. Serial numbers listed include 112552, 112551, 112555, 112519, 112542, 112545, 112541, 112536, and 112573.
Verify the software version on your SOMATOM go.Up scanner to see if it is VA20A, VA20A_SP0, or VA20_SP1.
The recall is due to potential sporadic performance problems that may cause workflow interruptions and delays in patient scans.
No, the recall does not require stopping use; the issue is software-related and can be resolved with updates.
Contact Siemens directly to check if your scanner is affected and to get instructions for software updates.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1915-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1915-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
