Siemens recalls certain SOMATOM go.All CT scanners with specific software versions due to potential scanning workflow interruptions and diagnostic delays. Affected units may require patient rescan or delay in diagnosis.
The potential sporadic performance problems may cause scanning workflow interruptions and unexpected user notifications resulting in diagnostic delay or need for patient rescan.
Siemens is recalling some SOMATOM go.All CT scanners with specific software versions because they might cause scanning delays or unexpected notifications, which could lead to patients needing rescans or delayed diagnoses.
The software versions can cause sporadic performance issues that interrupt scanning workflows and trigger unexpected notifications. This may lead to diagnostic delays or the need for patients to undergo additional scans.
Healthcare facilities using the recalled CT scanners with model number 11061638 and software versions VA20A, VA20A_SP0, or VA20_SP1 are most at risk. Patients undergoing scans on these systems may experience delays or rescan needs.
Check if your Siemens SOMATOM go.All CT scanner has model number 11061638 and software versions VA20A, VA20A_SP0, or VA20_SP1. These units were sold with specific software versions that may cause workflow interruptions.
Verify your CT scanner's software version by contacting the manufacturer or checking the system settings.
The recall is due to potential sporadic performance problems that may cause scanning workflow interruptions and unexpected notifications, leading to diagnostic delays or patient rescan needs.
No, the recall does not require immediate discontinuation of use. Affected units may continue to be used with monitoring for potential issues.
Contact Siemens Medical Solutions USA, Inc directly to check your software version and determine if your unit is affected.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1921-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1921-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
