Siemens recalls certain SOMATOM go.Top CT scanners with specific software versions that may cause scanning workflow interruptions and diagnostic delays. Affected units could require patient rescan if software issues occur.
The potential sporadic performance problems may cause scanning workflow interruptions and unexpected user notifications resulting in diagnostic delay or need for patient rescan.
Siemens is recalling some SOMATOM go.Top CT scanners with specific software versions because they may cause scanning delays or require patient rescan. This could lead to longer wait times for medical diagnoses.
The software issues can cause unexpected interruptions in the scanning workflow and notifications, potentially delaying diagnoses or requiring patients to be rescanned. This happens during normal medical imaging procedures.
Healthcare providers using the recalled CT scanners for medical imaging are most at risk. Patients undergoing scans with these specific models may experience longer wait times or need for rescan.
Check for the model number 11061648 with syngo.CT software versions VA20A, VA20A_SP0, or VA20_SP1. These scanners are used for medical imaging and may be sold through healthcare facilities.
Verify your CT scanner's software version by checking the device settings or documentation.
The affected software versions are VA20A, VA20A_SP0, and VA20_SP1.
Check for the model number 11061648 with the specific software versions listed above. These scanners are used in medical facilities for imaging.
No, the recall does not require stopping use. The issue may cause delays but does not pose a safety risk.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1922-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1922-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
