Siemens recalls specific model CT scanners that may cause scan abortions due to software issues with syngo.CT version VB10A. Affected units include serial numbers listed in the recall notice.
Potential for four safety-related software issues impacting systems utilizing syngo.CT software version VB10A which may result in a scan abort.
Siemens is recalling certain SOMATOM Definition AS CT scanners that may cause scans to abort due to software issues. This could lead to incomplete medical imaging, potentially affecting diagnosis and treatment planning.
The software issues with syngo.CT version VB10A can cause scans to abort unexpectedly. This may result in incomplete medical imaging, which could impact diagnosis and treatment planning for patients.
Healthcare facilities using the specific model numbers listed in the recall. Patients undergoing CT scans with these systems may be at risk of incomplete imaging.
Check if your scanner has the model number 8098027 and the listed serial numbers (e.g., 98474, 92280, 92261, etc.). These units were sold with syngo.CT software version VB10A.
Verify your scanner's model number is 8098027 and it has one of the listed serial numbers.
The software issue affects syngo.CT version VB10A.
No, the recall does not require immediate discontinuation. Users should check for the specific model and serial numbers listed.
Check if your scanner has model number 8098027 and one of the listed serial numbers (e.g., 98474, 92280, 92261, etc.).
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2268-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2268-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
