Siemens recalls certain SOMATOM Confidence CT scanners with model number 10590100 that may abort scans due to software issues in syngo.CT version VB10A. Affected units can be identified by serial numbers listed in the recall.
Potential for four safety-related software issues impacting systems utilizing syngo.CT software version VB10A which may result in a scan abort.
Siemens is recalling specific models of SOMATOM Confidence CT scanners that may cause scans to abort due to software issues. This could lead to incomplete medical imaging and potential delays in diagnosis or treatment.
The software issues in syngo.CT version VB10A could cause the CT scanner to abort scans unexpectedly. This might result in incomplete medical imaging, requiring repeat scans and potentially delaying diagnosis or treatment.
Healthcare facilities using the recalled SOMATOM Confidence CT scanners with model number 10590100 are most at risk. Patients undergoing scans on these systems may experience incomplete imaging.
Check if your scanner has model number 10590100 and serial numbers listed in the recall (e.g., 100172, 100091, etc.). The product is used for generating cross-sectional images of patients for medical diagnosis.
Identify if your scanner has model number 10590100 and the listed serial numbers.
The recall is due to potential software issues in syngo.CT version VB10A that may cause scans to abort unexpectedly.
Check if your scanner has model number 10590100 and the listed serial numbers. If affected, contact Siemens for further instructions.
The recall does not indicate a risk of serious injury; the hazard is limited to potential scan aborts.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2272-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2272-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
