Siemens Medical Solutions recalls SOMATOM Definition Edge CT scanners with specific serial numbers due to potential software issues that may cause scan aborts during medical imaging.
Potential for four safety-related software issues impacting systems utilizing syngo.CT software version VB10A which may result in a scan abort.
Siemens is recalling certain SOMATOM Definition Edge CT scanners that may cause scans to abort due to software issues. This could affect medical imaging procedures and patient care.
The software issues in the syngo.CT version VB10A may cause the CT scanner to stop scanning mid-procedure. This could lead to incomplete imaging and potential delays in patient care.
Patients and medical staff using the recalled CT scanners with specific serial numbers. Those at highest risk are healthcare providers using the affected models for diagnostic imaging.
Check if your scanner has the model number 10590000 and the listed serial numbers (e.g., 83904, 83931, etc.). The product is a CT scanner used for medical imaging.
Identify if your scanner has a serial number from the list provided in the recall notice.
The model number is 10590000 for the SOMATOM Definition Edge CT scanners.
The CT scanner may stop scanning mid-procedure, potentially causing incomplete imaging and delays in patient care.
Check if your scanner has a serial number from the list provided in the recall notice (e.g., 83904, 83931, etc.).
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2269-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2269-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.