Siemens Healthineers recalls specific SOMATOM Definition AS CT scanners with Dual Spiral Dual Energy mode for potential scan aborts due to a software issue in syngo CT VB10A. Affected models have serial numbers listed in the recall notice.
Potential risk of scans being aborted when using the optional Dual Spiral Dual Engery mode due to a software issue found in syngo CT VB10A for the Siemens Healthineers CT scanners with a single X-ray tube.
Siemens Healthineers is recalling certain SOMATOM Definition AS CT scanners that have a software issue in the Dual Spiral Dual Energy scan mode. This could cause scans to be aborted during use, which may lead to incomplete imaging and potential delays in diagnosis.
The software issue in the syngo CT VB10A version can cause scans to be aborted when using the Dual Spiral Dual Energy mode. This may result in incomplete imaging, requiring additional scans and potentially delaying diagnosis or treatment.
Patients and medical facilities using the recalled Siemens SOMATOM Definition AS CT scanners with the specific Dual Spiral Dual Energy scan option. Healthcare providers and patients using these scanners for medical imaging are most at risk of incomplete scans.
Check if your scanner has the model number 8098027 and serial numbers listed in the recall notice (e.g., 122022, 100143, 100107, etc.). The scanner must have the Dual Spiral Dual Energy scan option enabled.
Verify your scanner's model number is 8098027 and has the listed serial numbers from the recall notice.
Reach out to Siemens Healthineers directly for further assistance or to confirm if your scanner is affected.
The recall is due to a software issue in the syngo CT VB10A version that can cause scans to be aborted when using the Dual Spiral Dual Energy scan mode.
No, the recall does not require immediate stoppage of use. The hazard is low risk and does not cause serious injury in normal use.
Check if your scanner has model number 8098027 and one of the listed serial numbers (e.g., 122022, 100143, 100107, etc.).
We’ve drafted a message you can send Siemens Healthineers to request your refund or repair — edit it as you like.
Subject: Recall Z-1247-2019 — Siemens Healthineers Siemens Healthineers Hello, I own a Siemens Healthineers that is covered by recall Z-1247-2019 from Siemens Healthineers. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
