Siemens recalls specific CT scanner models due to potential scan delays and rescan needs. Affected units may require re-scanning for accurate diagnosis.
System does not trigger a cancel command followed by a reload of the scan with the new parameter(s). This issue may result in a delay in diagnosis and/or need for patient rescan
Siemens is recalling several CT scanner models because a software issue might cause delays in diagnosis or require patients to be rescanned. This could lead to longer wait times for accurate medical results.
The CT scanner software fails to properly cancel and reload scans after parameter changes. This could cause the system to continue scanning with incorrect settings, potentially requiring a repeat scan to get accurate results.
Healthcare facilities using the recalled Siemens SOMATOM CT scanners are affected. Patients undergoing scans with these models may need additional procedures if the issue occurs.
Check for the model numbers listed: 10742326 (Force), 80980: (Definition AS), 10590000 (Definition Edge), 10430603 (Definition Flash), 10431700 (Drive), 10590100 (Confidence), 10267000 (Edge Plus). These scanners were sold with Siemens SOMATOM CT systems using software syngo.CT VB20A_SP2.
Identify your scanner model number to confirm if it is affected by this recall.
Reach out to Siemens Medical Solutions USA, Inc for guidance on next steps.
The recall is due to a software issue that may cause delays in diagnosis or require patients to be rescanned.
No, the recall does not require immediate stoppage of use. Healthcare facilities should follow the provided guidance.
Check your scanner model number and contact Siemens for specific instructions.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0771-2021 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0771-2021 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.