Siemens recalls SOMATOM Definition Flash CT scanners with specific software versions due to potential workflow interruptions causing delays in diagnosis and patient rescans.
software syngo.CT VB20 in the installed base, with or without syngo.CT software versions VB20_SP1, SP2, SP3, or SP4, may result in workflow interruptions resulting in the delay in diagnosis, the necessity for patient rescans, and/or the need for additional contrast media may occur
Siemens is recalling certain SOMATOM Definition Flash CT scanners that have software version syngo.CT VB20. This software version may cause workflow interruptions, leading to delays in diagnosis, patient rescans, or additional contrast media being needed. Affected units could impact timely medical care for patients.
The syngo.CT VB20 software version can cause workflow interruptions in the CT scanner system. This may lead to delays in diagnosis, the need for patients to undergo rescans, or additional contrast media being administered.
Healthcare facilities using the recalled Siemens SOMATOM Definition Flash CT scanners with specific serial numbers are most at risk. Patients receiving scans on these units may experience delays in diagnosis or additional procedures.
Check if your Siemens SOMATOM Definition Flash CT scanner has the model number 10430603 and the listed serial numbers (e.g., 73917, 73531, etc.). The software version syngo.CT VB20 may be installed without the software updates VB20_SP1 through VB20_SP4.
Verify your CT scanner's software version by checking for syngo.CT VB20 without updates VB20_SP1 through VB20_SP4.
The recall only applies to scanners with syngo.CT VB20 software without the specified updates. If your scanner has the updates, it is not affected.
Check the model number (10430603) and serial numbers listed in the recall notice. Affected units have specific serial numbers provided in the record.
The recall addresses potential workflow interruptions that could delay diagnosis or require additional procedures, but it does not indicate immediate harm to patients.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0286-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0286-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.