Siemens recalls SOMATOM Definition AS CT scanners with syngo.CT VB20 software version that may cause workflow interruptions, patient rescans, or additional contrast media needs.
software syngo.CT VB20 in the installed base, with or without syngo.CT software versions VB20_SP1, SP2, SP3, or SP4, may result in workflow interruptions resulting in the delay in diagnosis, the necessity for patient rescans, and/or the need for additional contrast media may occur
Siemens is recalling certain SOMATOM Definition AS CT scanners with syngo.CT VB20 software that could cause delays in diagnosis, patient rescans, or extra contrast media use. This affects scanners sold with specific software versions that may need updating to prevent workflow issues.
The software version syngo.CT VB20 in the installed base may cause workflow interruptions, leading to delays in diagnosis, patient rescans, or the need for additional contrast media. This occurs when the software is not updated to a later version.
Medical facilities using the recalled CT scanners with specific serial numbers and software versions are most at risk. Patients using these scanners may experience delays in diagnosis or additional imaging procedures.
Check if your SOMATOM Definition AS CT scanner has the model number 8098027 and the listed serial numbers (many provided in the record). The software version syngo.CT VB20 may be installed without updates to versions SP1 through SP4.
Verify your CT scanner's software version by checking for syngo.CT VB20 without updates to SP1 through SP4.
No, the recall does not require immediate stop use. The hazard is low risk and only affects specific software versions.
Check if your SOMATOM Definition AS has model number 8098027 and one of the listed serial numbers in the record.
Update your software to a later version than VB20 (SP1 through SP4) to prevent workflow issues. Contact Siemens for assistance.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0284-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0284-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
