Siemens recalls SOMATOM Definition Edge CT scanners with specific software versions due to potential workflow delays and patient rescans. Affected units may require additional contrast media or repeat scans.
software syngo.CT VB20 in the installed base, with or without syngo.CT software versions VB20_SP1, SP2, SP3, or SP4, may result in workflow interruptions resulting in the delay in diagnosis, the necessity for patient rescans, and/or the need for additional contrast media may occur
Siemens is recalling certain SOMATOM Definition Edge CT scanners that have software version syngo.CT VB20. This software can cause workflow interruptions, leading to delays in diagnosis, patient rescans, or needing extra contrast media. It matters because these issues could affect patient care timing and safety.
The software version syngo.CT VB20 can cause workflow interruptions during CT scans. This may result in delayed diagnoses, the need for patients to undergo rescans, or additional contrast media being required. These issues could impact patient care timing and safety.
Healthcare facilities using the recalled Siemens SOMATOM Definition Edge CT scanners with model #10590000 and specific serial numbers are most at risk. Patients using these scanners for imaging may experience delays or additional procedures.
Check for the model number 10590000 on the scanner. Affected units have specific serial numbers listed in the recall notice, which include a range of numbers starting with 83 and 155.
Verify the installed software version on the scanner to see if it includes syngo.CT VB20.
No, the recall does not require stopping use immediately. The software issue may cause workflow interruptions but does not pose an immediate safety risk.
The recall does not specify a remedy, so no action is required beyond checking the software version.
Check the model number (10590000) and serial numbers listed in the recall notice, which include specific numbers starting with 83 and 155.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0285-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0285-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.