Siemens recalls SOMATOM Drive with syngo.CT VB20 software that may cause workflow delays, patient rescans, or extra contrast media. Affected units have specific serial numbers.
software syngo.CT VB20 in the installed base, with or without syngo.CT software versions VB20_SP1, SP2, SP3, or SP4, may result in workflow interruptions resulting in the delay in diagnosis, the necessity for patient rescans, and/or the need for additional contrast media may occur
Siemens is recalling SOMATOM Drive medical imaging devices with syngo.CT VB20 software that could cause delays in diagnosis, patient rescans, or extra contrast media use. This affects specific serial numbers and may impact healthcare providers using the equipment.
The software version syngo.CT VB20 can cause workflow interruptions during medical imaging. This may lead to delayed diagnoses, requiring patient rescans, or additional contrast media injections to complete scans properly.
Healthcare providers using the recalled SOMATOM Drive devices with specific serial numbers are most at risk. Patients may experience delays in diagnosis or additional imaging procedures if the device malfunctions.
Check if your SOMATOM Drive has serial numbers listed in the recall: 105081, 105478, 105152, and other specific numbers provided in the official notice.
Verify your SOMATOM Drive's serial number against the list of affected units provided in the recall notice.
The syngo.CT VB20 software may cause workflow interruptions, leading to delayed diagnoses, patient rescans, or additional contrast media use.
Check your device's serial number against the list of affected serial numbers provided in the recall notice.
No action is required if your device's serial number is not listed in the affected units.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0287-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0287-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
