Siemens recalls SOMATOM Force CT scanners with specific software versions due to potential workflow delays and patient rescans. Affected units may require additional contrast media or repeat scans.
software syngo.CT VB20 in the installed base, with or without syngo.CT software versions VB20_SP1, SP2, SP3, or SP4, may result in workflow interruptions resulting in the delay in diagnosis, the necessity for patient rescans, and/or the need for additional contrast media may occur
Siemens is recalling certain SOMATOM Force CT scanners that have software version syngo.CT VB20. This software version can cause delays in diagnosis, patient rescans, or extra contrast media use. If you own one of these models, it's important to check your serial number against the list provided.
The syngo.CT VB20 software version can cause workflow interruptions in CT scanning processes. This may lead to delays in diagnosis, the need for patients to undergo rescans, or additional contrast media being required. These issues are related to the software's operation but do not involve physical harm to users.
Healthcare facilities using Siemens SOMATOM Force CT scanners with model #10742326 and specific serial numbers listed in the recall notice are most at risk. Patients and staff using these scanners may experience delays in diagnosis or additional imaging procedures.
Check your SOMATOM Force CT scanner's model number (10742326) and serial number against the list of 150+ serial numbers provided in the recall notice. The software version syngo.CT VB20 is installed on affected units.
Verify your scanner's software version by checking for syngo.CT VB20 or compatible versions VB20_SP1 through VB20_SP4.
No, the recall does not require immediate discontinuation. Affected units may continue to be used with the software version, but users should check for the specific software version and follow the action steps.
Contact Siemens directly to confirm your scanner's model and serial number against the list provided in the recall notice. They may provide guidance on next steps.
The recall addresses potential workflow interruptions, not direct injury risks. There is no mention of physical harm in the hazard description.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0283-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0283-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
