Lower riskMedical device recall · FDA · Published July 21, 2025
Tandem Diabetes Care, Inc. - Manufacturer of Insulin Pumps and Diabetes Management
Tandem Diabetes Care, Inc. is a leading manufacturer of insulin pumps and diabetes management solutions. They provide innovative technology to help people with diabetes manage their condition effectively.
Insulin pumps manufactured with speakers from Revision A and B may malfunction ("Malfunction 16") which prevents audible alerts and causes the pumps to become inoperable and stop infusing insulin which could result in a hyperglycemic event, which may lead to injury and/or hospitalization.
Take action
Contact the company
📍Recalling firmTandem Diabetes Care, Inc.12400 High Bluff Dr · San Diego, CA 92130-3077
“Tandem Diabetes Care, Inc. - Manufacturer of Insulin Pumps and Diabetes Management.” GovInfoNow, updated August 17, 2026. https://govinfonow.com/recall/51763-tandem-diabetes-care-inc-manufacturer-of-insulin-pumps-and-diabetes. Based on FDA recall #Z-2343-2025 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-2343-2025%22&limit=1).
The U.S. Food and Drug Administration (FDA) has recorded a Class I voluntary recall initiated by Tandem Diabetes Care, Inc.
How to tell if you have it
Tandem t:slim mobile application
t:slim Mobile Application
The hazard
A software issue in the beta version of the iOS application prevented successful pairing with Abbott FreeStyle Libre 3 Plus (FSL3P).
Context
The recall was filed on 2026-07-16. Tandem Diabetes Care, Inc. has 10 other recalls on record since 2018-04-23.
How to tell if you have this one
Check for proper medical device certifications and regulatory approvals (e.g., FDA) for insulin pumps and diabetes management solutions.
Brand
Tandem Diabetes Care, Inc.
Category
Medical device
Based on the official FDA remedy
What to do — step by step
1. Verify the manufacturer's credentials
Ensure that Tandem Diabetes Care, Inc. is a legitimate company by checking their official website and regulatory approvals (e.g., FDA).
2. Review product specifications
Look for detailed product information on insulin pumps and diabetes management solutions to ensure they meet medical standards.
3. Consult healthcare professionals
Discuss any concerns with your healthcare provider or diabetes educator to ensure the device is appropriate for your needs.
Where it went and when
Where it was distributed
Distributed nationwide, and outside the U.S.
Nationwide
Not listed
FDA distribution: “Worldwide distribution. US nationwide including Puerto Rico, Canada, Czech Republic, Slovakia, Spain, United Kingdom, Belgium, Luxembourg, Australia, France, Italy, New Zealand, Finland, Sweden, Denmark, Norway, Saudi Arabia, Germany,…” States read from FDA’s own wording; “not listed” means the notice does not name it.
Distributed nationwide, and outside the U.S.
Recall timeline
FDA published this recall 44 days after the firm started it.
1Firm started the recall
2FDA classified it Class I
3Published in FDA’s Enforcement Report
Dates from the agency record only; steps without a date are left out.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Official source: FDA Recall #Z-2343-2025 (July 21, 2025) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2343-2025 to see it in context.
Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.