THOR NovoTHOR Gen 3.1 Reg PRX: Risk of canopy detachment from failed weld

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Recalling firmTHOR Photomedicine Ltd2 Anglo Office Park, Units 1 &; 67 White Lion Road · Amersham, N/A

No email on file — write to the address above instead.

✎ GovInfoNow plain-language explainer

What happened, in plain English

THOR is recalling one specific NovoTHOR Gen 3.0 Reg PRX device (model S2189) because a welded nut could shear off, making the canopy hard to lift. This poses a risk of the canopy becoming detached during use.

Why it’s dangerous

A welded nut in the device could shear off during normal use. When this happens, the gas strut on one side becomes detached from the canopy, making it difficult to lift the canopy. This could lead to the canopy becoming stuck or difficult to move.

Who’s affected

Only one device (serial number 4068) is affected. Users of this specific model may experience difficulty lifting the canopy if the welded nut fails.

How to tell if you have this one

Check for the model number S2189 on the device. Only one device (serial number 4068) is affected. The product is the NovoTHOR Gen 3.0 Reg PRX.

Brand
THOR
Category
Medical device

Based on the official FDA remedy

What to do — step by step

Check Device Status
Verify if your device has the model number S2189 and serial number 4068.

✎ GovInfoNow

Questions people ask

How many units are affected?

Only one device (serial number 4068) is affected.

What is the hazard?

A welded nut could shear off, causing the gas strut to detach from the canopy and making it difficult to lift.

Is there a remedy?

No remedy is specified in the recall notice.

Take action

Contact THOR

We’ve drafted a message you can send THOR to request your refund or repair — edit it as you like.

✉️ Open in email

Subject: Recall Z-2418-2025 — THOR THOR

Hello,

I own a THOR that is covered by recall Z-2418-2025 from THOR.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #Z-2418-2025 (July 24, 2025) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2418-2025 to see it in context.
Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.

THOR Photomedicine Ltd recalls Brand Name: THOR Product Name: NovoTHOR Gen 3.0 Reg PRX Model/Catalog Number: S2189 Software Version: N/A Product

Lower-risk recall