Thor Photomedicine recalls NovoTHOR Gen 2.5 whole body red light therapy beds (model S2183) due to risk of canopy detachment from gas strut failure. Affected units have specific serial numbers listed in the recall.
Failure of ball stud components causing the gas strut on one side to detach from the canopy, making the canopy difficult to lift.
Thor Photomedicine is recalling NovoTHOR Gen 2.5 whole body red light therapy beds with model S2183. The beds have a risk of the canopy detaching from the gas strut due to ball stud component failure, which could make the canopy difficult to lift.
The ball stud components in the gas strut can fail, causing the canopy to detach from one side. This makes the canopy difficult to lift, which could lead to injury if the user tries to lift it without proper support.
Users of the NovoTHOR Gen 2.5 whole body red light therapy bed model S2183 with the listed serial numbers are affected. People using the bed for therapy sessions are most at risk if the canopy becomes detached.
Check if your NovoTHOR Gen 2.5 whole body red light therapy bed has model S2183 and the listed serial numbers (2002, 2050, 2051, 2052, 2053, 2054, 2055, 2056, 2057, 2059, 2060, 2061, 2062, 2064, 2065, 2066, 2075, 2076, 2077, 2078, 2081, 2084, 2085, 2086, 2088, 2089, 2090, 2094, 2097).
Identify if your bed has a serial number from the list: 2002, 2050, 2051, 2052, 2053, 2054, 2055, 2056, 2057, 2059, 2060, 2061, 2062, 2064, 2065, 2066, 2075, 2076, 2077, 2078, 2081, 2084, 2085, 2086, 2088, 2089, 2090, 2094, 2097.
This recall affects NovoTHOR Gen 2.5 whole body red light therapy beds with model S2183 and the listed serial numbers. Check your serial number to see if it's included.
The recall does not specify a remedy, so contact Thor Photomedicine directly for guidance on next steps.
The bed is safe if it has a serial number not listed in the recall. Check the serial number on your bed's label.
We’ve drafted a message you can send Thor Photomedicine to request your refund or repair — edit it as you like.
Subject: Recall Z-0455-2024 — Thor Photomedicine Thor Photomedicine Hello, I own a Thor Photomedicine that is covered by recall Z-0455-2024 from Thor Photomedicine. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.