THOR recalls NovoTHOR model S2188 devices due to potential welded nut failure causing canopy detachment. Affected units have specific serial numbers; stop using immediately to prevent injury.
The potential for a failed welded nut to shear off. When this occurs, the gas strut on one side of the device becomes detached from the canopy, making the canopy difficult to lift.
THOR is recalling NovoTHOR devices with model number S2188 because a welded nut could shear off, making it hard to lift the canopy. This poses a risk of injury if the device becomes detached.
The device has a welded nut that could shear off during normal use. If this happens, the gas strut on one side becomes detached from the canopy, making it difficult to lift the device. This could lead to injury if the canopy falls or becomes unstable.
Owners of NovoTHOR model S2188 devices with specific serial numbers are affected. Users who apply heat therapy to joints or muscles are at higher risk of injury if the device detaches.
Check for the model number S2188 on the device. Affected units have specific serial numbers listed in the recall notice, including numbers like 4004, 4015, and 4103.
Discontinue use of the NovoTHOR device if you have the affected model and serial numbers listed in the recall.
The affected model number is S2188.
Check for the model number S2188 and look for the specific serial numbers listed in the recall notice, such as 4004, 4015, or 4103.
The recall does not mention a repair or replacement option; the remedy is not stated.
We’ve drafted a message you can send THOR to request your refund or repair — edit it as you like.
Subject: Recall Z-2416-2025 — THOR THOR Hello, I own a THOR that is covered by recall Z-2416-2025 from THOR. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
