THOR recalls NovoTHOR Gen 3.0 Reg PRX model S2186 due to potential welded nut failure causing canopy detachment. Affected units have serial numbers 4005 or 4062. Stop using immediately to prevent injury.
The potential for a failed welded nut to shear off. When this occurs, the gas strut on one side of the device becomes detached from the canopy, making the canopy difficult to lift.
THOR is recalling NovoTHOR Gen 3.0 Reg PRX devices with model number S2186. The recall is because a welded nut could fail, causing the canopy to detach and become difficult to lift. This poses a risk of injury if the device is used without proper attachment.
A welded nut in the device can fail, causing the canopy to detach from one side. This makes the canopy difficult to lift, which could lead to injury if the user tries to move the device without proper attachment.
Users of the NovoTHOR Gen 3.0 Reg PRX model S2186 with serial numbers 4005 or 4062 are affected. People using the device for pain relief or muscle relaxation are most at risk if the canopy becomes detached.
Check for the model number S2186 on the device. Affected units have serial numbers 4005 or 4062. The product is sold as a pain relief device for muscle and joint pain.
The device has a risk of canopy detachment due to a failed welded nut, so stop using it immediately.
The recall is due to a potential failure of the welded nut, which can cause the canopy to detach and become difficult to lift.
The affected model number is S2186 with serial numbers 4005 or 4062.
Check the model number on your device; affected units have model S2186 and serial numbers 4005 or 4062.
We’ve drafted a message you can send THOR to request your refund or repair — edit it as you like.
Subject: Recall Z-2419-2025 — THOR THOR Hello, I own a THOR that is covered by recall Z-2419-2025 from THOR. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.