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Stop using now Consumer product recall · CPSC · Published July 6, 2016

Hover-Way Hoverboard Recall: Fire Hazard from Battery Overheating

Digital Gadgets recalls Hover-Way self-balancing scooters due to fire risk. Stop using immediately and contact the company for a full refund.

🇺🇸 CPSC recall #7789Consumer productHover-Way ›
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Contact the company

✎ GovInfoNow plain-language explainer

What happened, in plain English

Digital Gadgets LLC is recalling Hover-Way brand self-balancing scooters, model HWSBB601-R, because their lithium-ion battery packs can overheat. This defect poses a risk of the units smoking, catching fire, or exploding. Consumers are urged to stop using the product immediately and return it for a full refund. Read more at govinfonow.com/recall/4116-hover-way-hoverboard-recall-fire-hazard-from-battery-overheating.

Source Summary by GovInfoNow · govinfonow.com/recall/4116-hover-way-hoverboard-recall-fire-hazard-from-battery-overheating · Updated October 11, 2026 · Official notice: CPSC #7789

Cite this page

“Hover-Way Hoverboard Recall: Fire Hazard from Battery Overheating.” GovInfoNow, updated October 11, 2026. https://govinfonow.com/recall/4116-hover-way-hoverboard-recall-fire-hazard-from-battery-overheating. Based on CPSC recall #7789 (https://www.cpsc.gov/Recalls/2016/Digital-Gadgets-Recalls-Self-Balancing-Scooters-Hoverboards).

Why it’s dangerous

The lithium-ion battery packs inside the scooters can overheat during normal use. This overheating can lead to the product smoking, catching fire, or exploding, which has already resulted in burn injuries and property damage.

Who’s affected

Owners of Hover-Way self-balancing scooters (hoverboards) model HWSBB601-R sold in red, black, or white colors. These units were purchased from QVC between November 2015 and December 2015.

How to tell if you have this one

Check if your scooter is a Hover-Way brand self-balancing scooter with model number HWSBB601-R. The packaging will have "Hover-Way" printed on it. Verify if you purchased the unit from QVC's televised shopping programs or website between November 2015 and December 2015.

  • Brand
    Hover-Way
  • Product
    Self-balancing scooters/hoverboards
  • Category
    Consumer product
Based on the official CPSC remedy

What to do — step by step

  1. Stop using the scooter

    Immediately cease use of the recalled self-balancing scooter to prevent fire or injury.

  2. Contact Digital Gadgets for return

    Call 866-696-3421 (Mon-Fri, 9 a.m. to 5 p.m. ET) or visit hover-way.com and click "Recall Notice" to arrange a return.

  3. Receive full refund

    Return the hoverboard to Digital Gadgets to receive a full refund for the product.

Official remedy

What CPSC says to do

Consumers should immediately stop using these recalled products and contact Digital Gadgets to return their hoverboard for a full refund.

✎ GovInfoNow

Questions people ask

Has anyone been injured by these scooters?

Yes, there have been 17 incident reports including two reports of burn injuries and two reports of property damage due to overheating batteries.

Take action

Contact Hover-Way

We’ve drafted a message you can send Hover-Way to request your refund or repair — edit it as you like.

Subject: Recall 7789 — Hover-Way Hoverboard Recall: Fire Hazard from Battery Overheating

Hello,

I own a Hover-Way Hoverboard Recall: Fire Hazard from Battery Overheating that is covered by recall 7789 from Hover-Way.

The official recall notice states: Consumers should immediately stop using these recalled products and contact Digital Gadgets to return their hoverboard for a full refund.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: CPSC Recall #7789 (July 6, 2016)
  • Plain-language summary written by qwen3.6:35b-a3b on October 11, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not CPSC or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA