Energizer Recalls Rechargeable Lanterns: Overheating Burn Hazard

We’ve drafted a message you can send Energizer to request your refund or repair — edit it as you like.

Subject: Recall 10557 — Energizer Recalls Rechargeable Lanterns: Overheating Burn Hazard

Hello,

I own a Energizer Recalls Rechargeable Lanterns: Overheating Burn Hazard that is covered by recall 10557 from Energizer.

The official recall notice states: Consumers should immediately stop using the recalled lanterns and contact Energizer for instructions on how to receive a full refund. Consumers will be asked to register for the recall by providing proof of the affected date code. Consumers will then be sent prepaid shipping materials to return their recalled lantern. Once the lantern is returned, consumers will be issued a refund. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance."

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.