Super Off-Road Solar Power Banks Recalled: Overheating Burn Hazard

We’ve drafted a message you can send Spector & Co. to request your refund or repair — edit it as you like.

Subject: Recall 10833 — Spector & Co. Super Off-Road Solar Power Banks Recalled: Overheating Burn Hazard

Hello,

I own a Super Off-Road Solar Power Banks Recalled: Overheating Burn Hazard that is covered by recall 10833 from Spector & Co..

The official recall notice states: Consumers should stop using the recalled power banks immediately and visit spectroandco.com/recall to register for a full refund. The refund will be in the form of a check which will be mailed to consumers. Consumers should dispose of the camera in accordance with local and state regulations. Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.