Bella recalls residential elevators (2009-2021) due to child entrapment hazard. Young children can become trapped between elevator doors and suffer serious injury or death if the elevator moves.
Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.
“Bella Residential Elevators Recall: Child Entrapment Risk.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/2703-bella-residential-elevators-recall-child-entrapment-risk. Based on CPSC recall #9203 (https://www.cpsc.gov/Recalls/2022/Bella-Elevator-Recalls-Residential-Elevators-Due-to-Child-Entrapment-Hazard-Risk-of-Serious-Injury-or-Death-to-Young-Children).
The Consumer Product Safety Commission announced on Jan. 11, 2022, that Bella Elevator is recalling residential elevators due to a child entrapment hazard that can cause serious injury or death. Owners should keep unsupervised young children away from the units and contact the manufacturer for free space guards.
How to tell if you have it
Brand: Bella
Product: Residential elevators manufactured from 2009 to 2021
Models: Symmetry IGD, Hydraulic, and Winding Drum Elevators
Sold nationwide from June 2009 to December 2021
What to do
Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request. Contact Bella Elevator toll-free at 877-375-1428 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.home-elevator-door-gap.com or www.symmetryelevators.com.
The hazard
Young children can become entrapped in the space between the exterior landing door and the interior elevator car door or gate if there is a hazardous gap. This entrapment can result in serious injuries or death when the elevator is called to another floor. The agency reports no incidents or injuries associated with this recall.
Context
GovInfoNow's records show Bella Elevator has been involved in other recent recalls of similar products, including the Residential Elevators StrikeLock Hoistway Door Locking Device Recall on April 30, 2026, and the Uuoeebb Infant Walkers Recall on Dec. 11, 2025. Other recent recalls of similar products include the WYBITNY Bed Rails Recall (Nov. 6, 2025).
How to tell if you have this one
Check for the Symmetry brand name on the elevator's controller. The elevators were made between 2009 and 2021 and sold in homes.
Brand
Bella
Product
Bella residential elevators
Category
Consumer product
Based on the official CPSC remedy
What to do — step by step
Keep Children Away
Keep unsupervised young children away from the recalled elevators until space guards are installed.
Contact Manufacturer
Contact Bella Elevator for instructions on measuring the gap and getting free space guards.
Get Space Guards
Space guards will be provided free of charge to fix the hazardous gap between doors.
Official remedy
What CPSC says to do
Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.
Where it went
Where it was sold
Sold nationwide.
Nationwide
Not listed
CPSC “Sold at”: “Bella residential elevators and parts were sold through a network of authorized dealers and, occasionally, directly to consumers nationwide from June 2009 to December 2021 for between approximately $20,000 and $35,000 including…”
Subject: Recall 9203 — Bella Residential Elevators Recall: Child Entrapment Risk
Hello,
I own a Bella Residential Elevators Recall: Child Entrapment Risk that is covered by recall 9203 from Bella.
The official recall notice states: Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.