THOMAS BUILT BUSES SAF-T-LINER C2 (2018) recall — Seats
Daimler Trucks North America is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2 transit buses due to missing seat reinforcement brackets that could increase injury risk during crashes.
Use caution until it’s fixed
Without the reinforcement bracket, the seat may not remain adequately secured, increasing the risk of injury in a crash.
Contact the company & request your remedy
What happened, in plain English
Daimler Trucks North America is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2 transit buses because some seats may lack a reinforcement bracket. This could cause seats to become unsecured during crashes, increasing injury risk. Read more at govinfonow.com/recall/1225384-thomas-built-buses-2018-saf-t-liner-c2-seats-recall.
Source Summary by GovInfoNow · govinfonow.com/recall/1225384-thomas-built-buses-2018-saf-t-liner-c2-seats-recall · Updated October 7, 2026 · Official notice: NHTSA #17V589000
Cite this page
“Thomas Built Buses 2018 Saf-T-Liner C2 Seats Recall: Risk of Injury in Crashes.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/1225384-thomas-built-buses-2018-saf-t-liner-c2-seats-recall. Based on NHTSA recall #17V589000 (https://www.nhtsa.gov/recalls?nhtsaId=17V589000).
Why it’s dangerous
Without the reinforcement bracket, the seat may not stay securely fastened during a crash. This could lead to the seat moving or becoming unsecured, increasing the chance of injury to the person sitting.
Who’s affected
Owners of 2014-2018 Thomas Built Buses Saf-T-Liner C2 transit buses are affected. Bus drivers and passengers are most at risk during crashes.
How to tell if you have this one
Check if your bus has a 2014-2018 model year Saf-T-Liner C2 transit bus with 3-point seat belts. The recall covers buses where the seat reinforcement bracket might be missing.
- Brand
Thomas Built Buses- Category
Vehicle
What to do — step by step
Contact DTNA Customer Service
Call 1-800-547-0712 to confirm your bus is affected and schedule a seat inspection.
Have Seats Inspected
Dealers will inspect your seats and install any missing reinforcement brackets at no cost.
What NHTSA says to do
DTNA will notify owners, and dealers will inspect the seats, installing any missing reinforcement brackets, as needed, free of charge. An interim notice was sent to owners on November 7, 2017. The recall began on March 14, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-747.
Questions people ask
Why is this seat recall happening?
The recall is because some seats may lack a reinforcement bracket that helps keep them securely fastened during crashes.
How can I tell if my bus is affected?
Your bus is affected if it is a 2014-2018 Thomas Built Buses Saf-T-Liner C2 transit bus with 3-point seat belts.
What should I do if my bus is affected?
Dealers will inspect your seats and install any missing reinforcement brackets for free. Contact DTNA at 1-800-547-0712 to schedule the inspection.
Contact Thomas Built Buses
We’ve drafted a message you can send Thomas Built Buses to request your refund or repair — edit it as you like.
Subject: Recall 17V589000 — Thomas Built Buses Thomas Built Buses Hello, I own a Thomas Built Buses that is covered by recall 17V589000 from Thomas Built Buses. The official recall notice states: DTNA will notify owners, and dealers will inspect the seats, installing any missing reinforcement brackets, as needed, free of charge. An interim notice was sent to owners on November 7, 2017. The recall began on March 14, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-747. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #17V589000 (September 21, 2017)
- Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.