THOMAS BUILT BUSES SAF-T-LINER C2 (2018) recall — Seats
Daimler recalls 2014-2018 Thomas Built Buses Saf-T-Liner C2 buses with certain wall-mounted seats that may crack in crashes, increasing injury risk. Owners must get a free mounting bracket fix.
Use caution until it’s fixed
In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Contact the company & request your remedy
What happened, in plain English
Daimler is recalling 2014-2018 Thomas Built Buses Saf-T-Liner C2 models with specific wall-mounted seats that could crack during crashes, leaving occupants unsecured. This poses a risk of injury if the seat doesn't stay fixed during a collision. Read more at govinfonow.com/recall/1225380-thomas-built-buses-saf-t-liner-c2-seats-recall-crash.
Source Summary by GovInfoNow · govinfonow.com/recall/1225380-thomas-built-buses-saf-t-liner-c2-seats-recall-crash · Updated October 7, 2026 · Official notice: NHTSA #18V254000
Cite this page
“Thomas Built Buses Saf-T-Liner C2 Seats Recall: Crash Risk of Unsecured Seats.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/1225380-thomas-built-buses-saf-t-liner-c2-seats-recall-crash. Based on NHTSA recall #18V254000 (https://www.nhtsa.gov/recalls?nhtsaId=18V254000).
Why it’s dangerous
The wall mounting bracket can crack during a crash, causing the seat to become unsecured. If the seat isn't fixed to the wall, occupants could be injured from moving with the bus during a collision.
Who’s affected
Bus owners with 2014-2018 Thomas Built Buses Saf-T-Liner C2 models and certain wall-mounted seats are affected. Drivers and passengers in these buses face the highest risk during crashes.
How to tell if you have this one
Check for 2014-2018 Thomas Built Buses Saf-T-Liner C2 models with S3B Restraint Wall Mounted Seats. The recall started January 3, 2019, and Daimler issued an interim notification on June 15, 2018.
- Brand
Thomas Built Buses- Category
Vehicle
What to do — step by step
Contact DTNA Customer Service
Call 1-800-547-0712 to confirm your bus is affected and schedule the free mounting bracket installation.
Get Free Mounting Bracket
Dealers will install an additional wall mounting bracket at no cost to secure the seat in the event of a crash.
What NHTSA says to do
DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued an interim notification to owners on June 15, 20 18. The recall began January 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-769.
Questions people ask
Why is this seat recall happening?
The wall mounting bracket may crack during a crash, causing the seat to become unsecured and increasing injury risk.
How do I know if my bus is affected?
Your bus is affected if it's a 2014-2018 Thomas Built Buses Saf-T-Liner C2 model with S3B Restraint Wall Mounted Seats.
Is there a deadline to fix this?
The recall began January 3, 2019, but no specific deadline is stated for the fix.
Contact Thomas Built Buses
We’ve drafted a message you can send Thomas Built Buses to request your refund or repair — edit it as you like.
Subject: Recall 18V254000 — Thomas Built Buses Thomas Built Buses Hello, I own a Thomas Built Buses that is covered by recall 18V254000 from Thomas Built Buses. The official recall notice states: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued an interim notification to owners on June 15, 20 18. The recall began January 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-769. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #18V254000 (April 19, 2018)
- Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.