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Vehicle recall · NHTSA · Published March 26, 2018

THOMAS BUILT BUSES SAF-T-LINER C2 (2018) recall — Seats

Daimler Trucks North America recalls 2014-2018 Thomas Built Buses Saf-T-Liner C2 buses with certain wall-mounted seats that may detach in crashes, increasing injury risk. Owners must get a free mounting bracket fix.

🇺🇸 NHTSA recall #18V193000VehicleThomas Built Buses ›
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Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Daimler Trucks North America is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2 buses with specific wall-mounted seats. These seats could detach during a crash, increasing injury risk for occupants. Read more at govinfonow.com/recall/1225385-thomas-built-buses-saf-t-liner-c2-seats-recall-crash.

Source Summary by GovInfoNow · govinfonow.com/recall/1225385-thomas-built-buses-saf-t-liner-c2-seats-recall-crash · Updated October 7, 2026 · Official notice: NHTSA #18V193000

Cite this page

“Thomas Built Buses Saf-T-Liner C2 Seats Recall: Crash Risk of Seat Detachment.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/1225385-thomas-built-buses-saf-t-liner-c2-seats-recall-crash. Based on NHTSA recall #18V193000 (https://www.nhtsa.gov/recalls?nhtsaId=18V193000).

Why it’s dangerous

In crashes, the wall mounting bracket might crack, causing the seat to become detached from the bus wall. This could lead to occupants being injured more severely than expected.

Who’s affected

Bus owners with 2014-2018 Thomas Built Buses Saf-T-Liner C2 models using the affected Syntec S3B wall-mounted seats are most at risk during crashes. The recall covers specific transit bus models.

How to tell if you have this one

Check if your bus has a Syntec S3B, Non-Restraint, Wall Mounted Seat installed in the 2014-2018 model year. The recall covers specific Saf-T-Liner C2 and Minotour transit buses.

  • Brand
    Thomas Built Buses
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact DTNA Customer Service

    Call 1-800-547-0712 to confirm your bus is affected and schedule the free mounting bracket installation.

  2. Get Free Mounting Bracket

    Dealers will install an additional wall mounting bracket at no cost to secure the seat properly.

Official remedy

What NHTSA says to do

DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. DTNA issued an interim notification to owners on May 10, 2018. The recall began May 10, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-763.

✎ GovInfoNow

Questions people ask

Why is this seat recall happening?

The wall mounting bracket may crack, causing the seat to detach during a crash and increasing injury risk.

What models are affected?

2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour transit buses with Syntec S3B, Non-Restraint, Wall Mounted Seats.

How do I know if my seat is affected?

Check for Syntec S3B, Non-Restraint, Wall Mounted Seats installed in your 2014-2018 model year bus.

Take action

Contact Thomas Built Buses

We’ve drafted a message you can send Thomas Built Buses to request your refund or repair — edit it as you like.

Subject: Recall 18V193000 — Thomas Built Buses Thomas Built Buses

Hello,

I own a Thomas Built Buses that is covered by recall 18V193000 from Thomas Built Buses.

The official recall notice states: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge.  DTNA issued an interim notification to owners on May 10, 2018. The recall began May 10, 2018.  Owners may contact DTNA customer service at 1-800-547-0712.  DTNA's number for this recall is FL-763.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #18V193000 (March 26, 2018)
  • Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA