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Vehicle recall · NHTSA · Published September 21, 2017

THOMAS BUILT BUSES SAF-T-LINER C2 (2018) recall — Seats

Daimler Trucks North America recalls 2014-2018 Thomas Built Buses Saf-T-Liner C2 school buses with missing seat reinforcement brackets that could increase injury risk during crashes.

🇺🇸 NHTSA recall #17V587000VehicleThomas Built Buses ›
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Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Daimler Trucks North America is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2 school buses. The seats may not be securely fastened without a reinforcement bracket, which could lead to injury in a crash. Read more at govinfonow.com/recall/1225376-thomas-built-buses-2018-saf-t-liner-c2-seats-recall.

Source Summary by GovInfoNow · govinfonow.com/recall/1225376-thomas-built-buses-2018-saf-t-liner-c2-seats-recall · Updated October 7, 2026 · Official notice: NHTSA #17V587000

Cite this page

“Thomas Built Buses 2018 Saf-T-Liner C2 Seats Recall: Risk of Injury in Crash.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/1225376-thomas-built-buses-2018-saf-t-liner-c2-seats-recall. Based on NHTSA recall #17V587000 (https://www.nhtsa.gov/recalls?nhtsaId=17V587000).

Why it’s dangerous

The seat reinforcement bracket may be missing from the seats with 3-point seat belts. Without this bracket, the seat may not stay securely fastened during a crash, increasing the risk of injury to passengers.

Who’s affected

School bus owners and operators of 2014-2018 Thomas Built Buses Saf-T-Liner C2 school buses are affected. Drivers and passengers are at risk if the seat reinforcement bracket is missing.

How to tell if you have this one

Check if your 2014-2018 Thomas Built Buses Saf-T-Liner C2 school bus has seats with 3-point seat belts that lack a reinforcement bracket. The recall began on March 15, 2018.

  • Brand
    Thomas Built Buses
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact DTNA Customer Service

    Call 1-800-547-0712 to confirm if your bus is affected and schedule a seat inspection.

  2. Have Seats Inspected

    Dealers will inspect the seats and install any missing reinforcement brackets free of charge.

Official remedy

What NHTSA says to do

DTNA will notify owners, and dealers will inspect the seats, installing any missing reinforcement brackets, free of charge. An interim notice was mailed to owners on November 7, 2017. The recall began on March 15, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-747.

✎ GovInfoNow

Questions people ask

Why is this seat recall happening?

The seat reinforcement bracket may be missing from the seats with 3-point seat belts, which could cause the seat to become insecure during a crash.

How do I know if my bus is affected?

Your 2014-2018 Thomas Built Buses Saf-T-Liner C2 school bus with seats that have 3-point seat belts may be affected if the reinforcement bracket is missing.

What should I do if I own a recalled bus?

Contact DTNA customer service at 1-800-547-0712 to have your seats inspected and any missing reinforcement brackets installed for free.

Take action

Contact Thomas Built Buses

We’ve drafted a message you can send Thomas Built Buses to request your refund or repair — edit it as you like.

Subject: Recall 17V587000 — Thomas Built Buses Thomas Built Buses

Hello,

I own a Thomas Built Buses that is covered by recall 17V587000 from Thomas Built Buses.

The official recall notice states: DTNA will notify owners, and dealers will inspect the seats, installing any missing reinforcement brackets, free of charge.  An interim notice was mailed to owners on November 7, 2017.  The recall began on March 15, 2018.  Owners may contact DTNA customer service at 1-800-547-0712.  DTNA's number for this recall is FL-747.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #17V587000 (September 21, 2017)
  • Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA