HINO 338 (2019) recall — Equipment
ITI recalls 2018-2019 HINO 338 vehicles with ASA Electronics backup cameras that may reverse camera images, causing crashes. Owners should contact ITI or ASA for free fix.
Use caution until it’s fixed
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
ITI is recalling 2018-2019 HINO 338 trucks that have ASA Electronics backup cameras. The cameras might show reversed images, which could lead to crashes if the driver avoids objects behind the vehicle. Read more at govinfonow.com/recall/1223929-hino-338-2019-recall-backup-camera-image-reversal-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/1223929-hino-338-2019-recall-backup-camera-image-reversal-risk · Updated October 5, 2026 · Official notice: NHTSA #19V399000
Cite this page
“HINO 338 (2019) recall: Backup camera image reversal risk.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1223929-hino-338-2019-recall-backup-camera-image-reversal-risk. Based on NHTSA recall #19V399000 (https://www.nhtsa.gov/recalls?nhtsaId=19V399000).
Why it’s dangerous
The backup camera system can unexpectedly reset to factory settings, showing reversed images. This might cause drivers to turn the wrong way to avoid objects behind the vehicle, increasing crash risk.
Who’s affected
Owners of 2018-2019 HINO 338 trucks with ASA Electronics backup cameras are affected. Drivers using these cameras may face crashes if they accidentally reverse the image.
How to tell if you have this one
Check if your 2018-2019 HINO 338 truck has ASA Electronics Voyager backup camera displays. The recall covers vehicles sold between May 2018 and May 2019.
- Brand
ITI- Category
Vehicle
What to do — step by step
Contact ITI or ASA
Call ITI Trailers And Truck Bodies at 1-814-634-0080 or ASA Electronics at 1-800-384-4400 to get a free harness relay capacitor module fix.
What NHTSA says to do
ITI will work with ASA to notify the affected owners and will provide a harness relay capacitor module to correct the issue, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or ITI Trailers And Truck Bodies at 1-814-634-0080.
Questions people ask
Why is this recall happening?
The backup camera displays may unexpectedly revert to factory settings, showing reversed images which could cause drivers to turn the wrong way to avoid objects behind the vehicle.
How do I know if my vehicle is affected?
Your vehicle is affected if it's a 2018-2019 HINO 338 with ASA Electronics Voyager backup camera displays.
What should I do if I have this vehicle?
Contact ITI Trailers And Truck Bodies at 1-814-634-0080 or ASA Electronics at 1-800-384-4400 to get a free harness relay capacitor module fix.
Contact ITI
We’ve drafted a message you can send ITI to request your refund or repair — edit it as you like.
Subject: Recall 19V399000 — ITI ITI Hello, I own a ITI that is covered by recall 19V399000 from ITI. The official recall notice states: ITI will work with ASA to notify the affected owners and will provide a harness relay capacitor module to correct the issue, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or ITI Trailers And Truck Bodies at 1-814-634-0080. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #19V399000 (May 29, 2019)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.