FORD F-450 (2019) recall — Equipment
LGE Coachworks recalls 2018-2019 Ford E-450/F-550 Freightliner M2 vehicles with ASA back-up camera displays that may reverse camera images, causing crashes. Owners must contact customer service for free replacement.
Use caution until it’s fixed
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
LGE Coachworks is recalling certain 2018-2019 Ford E-450, F-550, and Freightliner M2 vehicles with ASA back-up camera displays. The displays may unexpectedly revert to factory settings, reversing the camera image and increasing crash risk. Read more at govinfonow.com/recall/1223750-ford-f-450-2019-back-up-camera-display-recall-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/1223750-ford-f-450-2019-back-up-camera-display-recall-risk · Updated October 5, 2026 · Official notice: NHTSA #19V398000
Cite this page
“Ford F-450 2019 Back-Up Camera Display Recall: Risk of Reversed Image.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1223750-ford-f-450-2019-back-up-camera-display-recall-risk. Based on NHTSA recall #19V398000 (https://www.nhtsa.gov/recalls?nhtsaId=19V398000).
Why it’s dangerous
The back-up camera displays can unexpectedly reset to factory settings, showing the camera image in reverse. This causes drivers to turn in the wrong direction when avoiding objects behind their vehicle, increasing crash risk.
Who’s affected
Owners of 2018-2019 Ford E-450, F-550, and Freightliner M2 vehicles with ASA Electronics Voyager back-up camera displays are affected. Drivers using these displays may face increased crash risk if the camera image reverses.
How to tell if you have this one
Check if your vehicle is a 2018-2019 Ford E-450, F-550, or Freightliner M2 model with ASA Electronics Voyager back-up camera displays. The recall covers vehicles sold between May 9, 2019 and the present.
- Brand
LGE Coachworks- Category
Vehicle
What to do — step by step
Contact Customer Service
Owners should contact ASA customer service at 1-800-384-4400 or LGE Coachworks at 1-800-209-3985 for free display replacement.
What NHTSA says to do
ASA will notify LGE Coachworks owners, and dealers will replace the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA customer service at 1-800-384-4400 or LGE Coachworks at 1-800-209-3985.
Questions people ask
Why is this recall happening?
The back-up camera displays may unexpectedly revert to factory settings, reversing the camera image and causing drivers to turn in the wrong direction when avoiding objects behind their vehicle.
How can I tell if my vehicle is affected?
Your vehicle is affected if it is a 2018-2019 Ford E-450, F-550, or Freightliner M2 model with ASA Electronics Voyager back-up camera displays.
What should I do if I have this vehicle?
Contact ASA customer service at 1-800-384-4400 or LGE Coachworks at 1-800-209-3985 for free display replacement.
Contact LGE Coachworks
We’ve drafted a message you can send LGE Coachworks to request your refund or repair — edit it as you like.
Subject: Recall 19V398000 — LGE Coachworks LGE Coachworks Hello, I own a LGE Coachworks that is covered by recall 19V398000 from LGE Coachworks. The official recall notice states: ASA will notify LGE Coachworks owners, and dealers will replace the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA customer service at 1-800-384-4400 or LGE Coachworks at 1-800-209-3985. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #19V398000 (May 29, 2019)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.