FORD F-550 (2018) recall — Equipment
VCI Emergency Vehicle Specialists recalls 2017-2018 Ford F-550 ambulances with ASA Electronics Voyager monitors that may reverse camera images, increasing crash risk. Owners notified and free repairs offered.
Use caution until it’s fixed
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
VCI Emergency Vehicle Specialists is recalling certain 2017-2018 Ford F-550 ambulances that have ASA Electronics Voyager monitors. These monitors may unexpectedly reverse the backup camera image, causing drivers to turn in the wrong direction and increasing crash risk. Read more at govinfonow.com/recall/1224840-ford-f-550-2018-recall-backup-camera-image-reversal-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/1224840-ford-f-550-2018-recall-backup-camera-image-reversal-risk · Updated October 5, 2026 · Official notice: NHTSA #19V401000
Cite this page
“Ford F-550 2018 Recall: Backup Camera Image Reversal Risk.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1224840-ford-f-550-2018-recall-backup-camera-image-reversal-risk. Based on NHTSA recall #19V401000 (https://www.nhtsa.gov/recalls?nhtsaId=19V401000).
Why it’s dangerous
The backup camera image may unexpectedly reverse, causing the driver to see the wrong direction. This increases the risk of crashing into objects behind the vehicle when trying to avoid them.
Who’s affected
Owners of 2017-2018 Ford F-550 ambulances with ASA Electronics Voyager monitors are affected. Drivers of these vehicles are most at risk due to potential image reversal.
How to tell if you have this one
Check if your ambulance has a 2017-2018 Ford F-550 model with ASA Electronics Voyager monitors. The recall covers specific years and vehicle types listed in the official notice.
- Brand
VCI Emergency Vehicle Specialists- Category
Vehicle
What to do — step by step
Contact ASA Electronics
Call 1-800-384-4400 to confirm your vehicle is affected and schedule a free repair.
What NHTSA says to do
VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
Questions people ask
Why is this recall happening?
The backup camera image may unexpectedly reverse, causing drivers to turn in the wrong direction and increasing crash risk.
How do I know if my vehicle is affected?
Check if your ambulance is a 2017-2018 Ford F-550 with ASA Electronics Voyager monitors as listed in the official recall notice.
Is there a deadline to fix this?
The recall began May 9, 2019, but no specific deadline is mentioned for repairs.
Contact VCI Emergency Vehicle Specialists
We’ve drafted a message you can send VCI Emergency Vehicle Specialists to request your refund or repair — edit it as you like.
Subject: Recall 19V401000 — VCI Emergency Vehicle Specialists VCI Emergency Vehicle Specialists Hello, I own a VCI Emergency Vehicle Specialists that is covered by recall 19V401000 from VCI Emergency Vehicle Specialists. The official recall notice states: VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #19V401000 (May 29, 2019)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.