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Vehicle recall · NHTSA · Published June 18, 2019

FORD E-450 (2018) recall — Equipment

SVO Group recalls 2017-2018 Ford E-350/E-450 shuttle buses with ASA Electronics Voyager monitors that may reverse camera images, increasing crash risk. Free harness relay capacitor modules provided to fix.

🇺🇸 NHTSA recall #19V466000VehicleSVO Group ›
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No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

SVO Group is recalling certain 2017-2018 Ford E-350 and E-450 shuttle buses that have ASA Electronics Voyager monitors. These monitors may revert to factory settings causing the back-up camera image to reverse, which could lead to drivers turning in the wrong direction to avoid objects behind the vehicle and increasing crash risk. Read more at govinfonow.com/recall/1224834-ford-e-450-2018-recall-back-up-camera-image-reversal.

Source Summary by GovInfoNow · govinfonow.com/recall/1224834-ford-e-450-2018-recall-back-up-camera-image-reversal · Updated October 5, 2026 · Official notice: NHTSA #19V466000

Cite this page

“Ford E-450 2018 Recall: Back-up Camera Image Reversal Risk.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1224834-ford-e-450-2018-recall-back-up-camera-image-reversal. Based on NHTSA recall #19V466000 (https://www.nhtsa.gov/recalls?nhtsaId=19V466000).

Why it’s dangerous

The back-up camera image may reverse due to the monitor reverting to factory settings. This can cause drivers to turn in the wrong direction to avoid objects behind the vehicle, increasing the risk of a crash.

Who’s affected

Owners of 2017-2018 Ford E-350 and E-450 shuttle buses with ASA Electronics Voyager monitors are affected. Drivers of these vehicles face the highest risk due to potential image reversal causing incorrect direction changes.

How to tell if you have this one

Check if your vehicle is a 2017-2018 Ford E-350 or E-450 shuttle bus with an ASA Electronics Voyager monitor. The recall began May 9, 2019.

  • Brand
    SVO Group
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact ASA Customer Service

    Call 1-800-384-4400 to get a free harness relay capacitor module to fix the image reversal issue.

Official remedy

What NHTSA says to do

SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The ASA Electronics Voyager monitors may revert to factory settings, causing the back-up camera image to reverse and increasing the risk of drivers turning in the wrong direction to avoid objects behind the vehicle.

How do I know if my vehicle is affected?

Your vehicle is affected if it is a 2017-2018 Ford E-350 or E-450 shuttle bus with an ASA Electronics Voyager monitor.

What should I do if I have this vehicle?

Contact ASA Electronics customer service at 1-800-384-4400 to get a free harness relay capacitor module to fix the image reversal issue.

Take action

Contact SVO Group

We’ve drafted a message you can send SVO Group to request your refund or repair — edit it as you like.

Subject: Recall 19V466000 — SVO Group SVO Group

Hello,

I own a SVO Group that is covered by recall 19V466000 from SVO Group.

The official recall notice states: SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge.  The recall began May 9, 2019.  Owners may contact ASA Electronics customer service at 1-800-384-4400.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #19V466000 (June 18, 2019)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA