Arizer Solo III Vaporizers Recalled for Fire and Burn Risks

We’ve drafted a message you can send Arizer to request your refund or repair — edit it as you like.

Subject: Recall 10826 — Arizer Solo III Vaporizers Recalled for Fire and Burn Risks

Hello,

I own a Arizer Solo III Vaporizers Recalled for Fire and Burn Risks that is covered by recall 10826 from Arizer.

The official recall notice states: Consumers should stop using the Arizer Solo III portable electronic vaporizers immediately and contact 7111495 Canada regarding a replacement Solo III V2 unit. Consumers who register for the recall and have serial numbers confirmed to fall within the affected serial number ranges will receive instructions to dispose of the recalled device. Consumers will be asked to submit a photograph showing the word "recalled" written on their device in permanent marker and confirm that they have disposed of the device in accordance with applicable laws and regulations before receiving a replacement Solo III V2 unit. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.