Every 2012 Volkswagen CC recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Air Bags · NHTSA 18V148000
Jun 3, 2018Air Bags:Frontal:Driver Side:Inflator Module
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Fix
- Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Full recall details for 18V148000 →Unknown Or Other · NHTSA 18V329000
May 16, 2018Unknown Or Other
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
- Risk
- If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
- Fix
- Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Full recall details for 18V329000 →Fuel System, Gasoline · NHTSA 17V509000
Aug 16, 2017Fuel System, Gasoline:Delivery:Fuel Pump
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
- Risk
- If the fuel pump fails, the engine will stall, increasing the risk of a crash.
- Fix
- Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Full recall details for 17V509000 →Air Bags · NHTSA 16V078000
Oct 2, 2016Air Bags:Frontal:Driver Side:Inflator Module
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Fix
- Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Full recall details for 16V078000 →Air Bags · NHTSA 15V483000
Apr 8, 2015Air Bags:Frontal
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
- Risk
- A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
- Fix
- Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Full recall details for 15V483000 →Tires · NHTSA 11V312000
Jun 6, 2011Tires:Pressure Monitoring and Regulating Systems
- Problem
- VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012, CC VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLES SAFETY STANDARD NO. 138, "TIRE PRESSURE MONITORING SYSTEM (TPMS)." THE FACTORY INSTALLED WHEELS AND TIRES WERE REPLACED AT THE PORT WITH ACCESSORY WHEELS AND TIRES THAT WERE NOT EQUIPPED WITH THE PROPER TPMS SENSORS.
- Risk
- WITH THE INCORRECT TPMS SENSORS, DRIVERS WILL RECEIVE A CONSTANT WARNING FROM THE TIRE PRESSURE MONITOR SYSTEM. THE SYSTEM ALERTS THE DRIVER BUT, DUE TO INCORRECT TPMS SENSORS, THE SYSTEM CANNOT DETERMINE IF THE VEHICLE TIRES ARE PROPERLY INFLATED. THIS INCREASES THE RISK THAT THE VEHICLE WILL BE DRIVEN WITH ONE OR MORE UNDERINFLATED TIRES, INCREASING THE RISK OF A TIRE FAILURE THAT MAY LEAD TO A CRASH.
- Fix
- VOLKSWAGEN WILL REPLACE THE TPMS SENSORS WITH THE PROPER SENSORS TO MAKE THE TPMS SYSTEM OF THE VEHICLES COMPLIANT WITH FMVSS 138. AS OF JUNE 1, 2011, VOLKSWAGEN HAS CONTACTED ALL AFFECTED CUSTOMERS TO SCHEDULE THE REPAIRS FREE OF CHARGE. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Full recall details for 11V312000 →
2012 Volkswagen CC complaints and service bulletins
Owners filed 230 complaints with NHTSA about the 2012 Volkswagen CC, reporting 11 crashes, 3 fires, 8 injuries. Volkswagen has issued at least 991 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Air Bags86
- Engine64
- Fuel/Propulsion System58
- Electrical System38
- Steering12
- Power Train11
Service bulletins by component
- Equipment (340)
- Electrical System (176)
- Engine and Engine Cooling (150)
- Power Train (104)
- Engine (98)
- Air Bags (68)
Read Volkswagen CC owner complaints and bulletins, every year
NHTSA defect investigations covering the 2012 Volkswagen CC
NHTSA’s Office of Defects Investigation lists this model year in 3 investigations. An investigation is not a recall; it is how NHTSA decides whether one is needed.
- Air Bag Clockspring Failure
EA18003Opened Apr 18, 2018Open
- Air Bag Clockspring Failure
RQ17009Opened Nov 13, 2017Closed May 4, 2018
- Air Bag Clockspring Failure
PE15010Opened Mar 24, 2015Closed Sep 28, 2015
What people reported
Owners have filed 230 complaints with NHTSA about the 2012 Volkswagen CC. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Fire
“THE CONTACT OWNED A 2012 VOLKSWAGEN CC SPORT. THE CONTACT STATED WHILE DRIVING 55 MPH, SHE SAW SMOKE EMERGING FROM THE VENTS. UPON EXITING THE VEHICLE, THE CONTACT HEARD A LOUD POP NOISE AND FIRE BEGAN TO ENGULF FROM THE DASHBOARD. THERE WAS NO CRASH OR INJURIES DUE TO THE FIRE.”
2012 VOLKSWAGEN CCMay 4, 2021
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11415142
Fire
“THE CONTACT OWNS A 2012 VOLKSWAGEN CC SPORT. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO PUSH THE VEHICLE TO THE INDEPENDENT MECHANIC WHERE HE PURCHASED THE VEHICLE.”
2012 VOLKSWAGEN CCAug 14, 2020
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11349285
Injury reportedCrash
“FRONT END CRASH WITH SIGNIFICANT DAMAGE TO FRONT BUMPER CENTER. NO AIRBAG DEPLOYMENT IN VEHICLE BUT SMELL OF AIRBAG PROPELLANT.”
2012 VOLKSWAGEN CCSep 13, 2018
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11129370
Crash
“THE CONTACT OWNED A 2012 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE FRONTAL AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. NO INJURIES WERE REPORTED.”
2012 VOLKSWAGEN CCJul 23, 2018
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11113030
Injury reportedCrash
“TAKATA RECALL. ON A DAILY BASIS MY CAR LOSES ALL ELECTRICAL POWER AND SHUTS COMPLETELY OFF WHILE DRIVING ON A CITY STREET, HIGHWAY AND HAS EVEN HAPPENED WHILE TURNING. IT'S A TREMENDOUS SAFETY CONCERN, AS I HAVE TO STOP IN THE MIDDLE OF THE ROAD, PUT THE CAR IN PARK AND TRY RESTARTING.”
2012 VOLKSWAGEN CCMay 28, 2018
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11098295
Check your CC by VIN
Not every 2012 Volkswagen CC is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Volkswagen dealer.
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