Every 2011 Volkswagen CC recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Air Bags · NHTSA 18V148000
Jun 3, 2018Air Bags:Frontal:Driver Side:Inflator Module
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Fix
- Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Full recall details for 18V148000 →Fuel System, Gasoline · NHTSA 17V509000
Aug 16, 2017Fuel System, Gasoline:Delivery:Fuel Pump
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
- Risk
- If the fuel pump fails, the engine will stall, increasing the risk of a crash.
- Fix
- Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Full recall details for 17V509000 →Air Bags · NHTSA 16V078000
Oct 2, 2016Air Bags:Frontal:Driver Side:Inflator Module
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Fix
- Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Full recall details for 16V078000 →Air Bags · NHTSA 15V483000
Apr 8, 2015Air Bags:Frontal
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
- Risk
- A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
- Fix
- Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Full recall details for 15V483000 →
2011 Volkswagen CC complaints and service bulletins
Owners filed 86 complaints with NHTSA about the 2011 Volkswagen CC, reporting 2 crashes, 2 injuries. Volkswagen has issued at least 835 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Air Bags32
- Engine26
- Fuel/Propulsion System16
- Steering13
- Electrical System7
- Unknown Or Other7
Service bulletins by component
- Equipment (281)
- Electrical System (145)
- Engine and Engine Cooling (144)
- Engine (91)
- Air Bags (66)
- Power Train (52)
Read Volkswagen CC owner complaints and bulletins, every year
NHTSA defect investigations covering the 2011 Volkswagen CC
NHTSA’s Office of Defects Investigation lists this model year in 3 investigations. An investigation is not a recall; it is how NHTSA decides whether one is needed.
- Air Bag Clockspring Failure
EA18003Opened Apr 18, 2018Open
- Air Bag Clockspring Failure
RQ17009Opened Nov 13, 2017Closed May 4, 2018
- Air Bag Clockspring Failure
PE15010Opened Mar 24, 2015Closed Sep 28, 2015
What people reported
Owners have filed 86 complaints with NHTSA about the 2011 Volkswagen CC. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Injury reported
“I RECEIVED A NOTICE THAT MY FUEL PUMP WAS BEING RECALLED FOR SAFETY PRECAUTIONS. I IMMEDIATELY CALLED MY LOCAL VW DEALERSHIP AND THEY PROCEEDED TO TELL ME THAT EVEN THOUGH THIS WAS A SAFETY ISSUE, THE PART WAS NOT YET AVAILABLE FOR THE DEALERSHIPS TO REPAIR.”
2011 VOLKSWAGEN CCJan 10, 2018
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11062046
Injury reportedCrash
“THE CONTACT OWNED A 2011 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 30-35 MPH THROUGH AN INTERSECTION, THE CONTACT'S VEHICLE WAS STRUCK ON THE REAR DRIVER'S SIDE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A TELEPHONE POLE AND CAUSED DAMAGE TO THE PASSENGER SIDE. THE AIR BAGS FAILED TO DEPLOY.”
2011 VOLKSWAGEN CCJan 19, 2017
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10946503
Crash
“THE CONTACT OWNS A 2011 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT BECAME DISTRACTED AND CRASHED INTO ANOTHER VEHICLE. IN ADDITION, THE AIR BAGS DID NOT DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED.”
2011 VOLKSWAGEN CCOct 6, 2015
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10780041
“The contact owns a 2011 Volkswagen CC. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the horn was inoperable. The vehicle was taken to the dealer where it was diagnosed with clockspring failure.”
2011 VOLKSWAGEN CCJul 25, 2022
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11475774
“THE CONTACT'S SON OWNS A 2011 VOLKSWAGEN CC SPORT. THE CONTACT STATED THAT WHEN HER SON STARTED THE VEHICLE, THE STEERING COLUMN LOCK INDICATOR LIGHT FLASHED ON THE INSTRUMENT PANEL. THE VEHICLE TURNED OFF INDEPENDENTLY.”
2011 VOLKSWAGEN CCDec 23, 2020
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11384681
Check your CC by VIN
Not every 2011 Volkswagen CC is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Volkswagen dealer.
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