Every 2020 Thor Motor Coach Outlaw recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Structure · NHTSA 21V522000
Aug 7, 2021Structure
- Problem
- Thor Motor Coach (TMC) is recalling certain 2019 Challenger, Palazzo, Tuscany, 2019-2020 Miramar, 2019-2021 Aria, Outlaw, and Venetian recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
- Risk
- Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
- Fix
- Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 8, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000232.
Full recall details for 21V522000 →Visibility · NHTSA 20V339000
Sep 6, 2020Visibility:Glass, Side/Rear
- Problem
- Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.
- Risk
- If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.
- Fix
- TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.
Full recall details for 20V339000 →Electrical System · NHTSA 19V609000
Aug 20, 2019Electrical System:12v/24v/48v Battery:Cables
- Problem
- Thor Motor Coach (TMC) is recalling certain 2020 Chateau, Daybreak, Four Winds, Freedom Elite, Majestic, Outlaw and Quantum motorhomes. The battery cables may loosen on the battery isolation manager (BIM) or battery isolation relay (BIR), causing premature BIN/BIR failure or electrical arcing.
- Risk
- The loose connection can causing arcing, increasing the risk of a fire.
- Fix
- TMC will notify owners, and dealers will install lock washers to properly secure the battery cable to the BIM/BIR. If the cable was loose, dealers will also replace the BIM/BIR, free of charge. The recall began October 10, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000172.
Full recall details for 19V609000 →Equipment · NHTSA 19V504000
Jun 30, 2019Equipment:Recreational Vehicle/Trailer
- Problem
- Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
- Risk
- Unexpected movement of the slide-out room can increase the risk of a injury.
- Fix
- TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
Full recall details for 19V504000 →
2020 Thor Motor Coach Outlaw complaints and service bulletins
Owners filed 4 complaints with NHTSA about the 2020 Thor Motor Coach Outlaw, reporting 1 crashes. Thor Motor Coach has issued at least 1 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Structure3
- Unknown Or Other1
Service bulletins by component
What people reported
Owners have filed 4 complaints with NHTSA about the 2020 Thor Motor Coach Outlaw. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Crash
“There is a recall on the windows. I received the notice from NHTSA in Jan of 2023. I have been trying to get Thor to perform the repair for 14 months, without success. The windows "could" fall off.”
2020 THOR MOTOR COACH OUTLAWMar 20, 2024
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11578472
“The double pane windows on the sides of the motorhome separate which allows the window pane to fall off into the road while traveling. This pane of glass falling out at highway speeds could cause serious harm to other travelers and vehicles.”
2020 THOR MOTOR COACH OUTLAWDec 14, 2022
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11497369
“Hello We took the RV on our trip in Nov 2021 and noticed cold air entering the cabin near the driver and passenger feet. After pulling the 45degress trim that covers sits between the floor and wall I noticed that is a gap and I could see the road.”
2020 THOR MOTOR COACH OUTLAWApr 14, 2022
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11460748
“Frameless Window fell off during a trip, the window glue probably failed. We are not sure when it happened, I hope no one got injured on the highway.”
2020 THOR MOTOR COACH OUTLAWJul 2, 2021
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11423218
Check your Outlaw by VIN
Not every 2020 Thor Motor Coach Outlaw is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Thor Motor Coach dealer.
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