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Vehicle recall · NHTSA · Published September 6, 2020

THOR MOTOR COACH AXIS (2020) recall — Visibility

Thor Motor Coach is recalling 2020-2021 Axis motorhomes due to risk of window glass detaching while moving, potentially causing crashes. Owners should contact TMC for free window inspections.

🇺🇸 NHTSA recall #20V339000VehicleThor Motor Coach ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Thor Motor Coach is recalling certain 2020-2021 Axis motorhomes because window glass could detach while moving, becoming a projectile that might cause a crash. This affects vehicles with frameless windows that use adhesive bonding. Read more at govinfonow.com/recall/80093-thor-motor-coach-2020-axis-motorhome-window-glass-detachment-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/80093-thor-motor-coach-2020-axis-motorhome-window-glass-detachment-risk · Updated October 4, 2026 · Official notice: NHTSA #20V339000

Cite this page

“Thor Motor Coach 2020 Axis Motorhome: Window Glass Detachment Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/80093-thor-motor-coach-2020-axis-motorhome-window-glass-detachment-risk. Based on NHTSA recall #20V339000 (https://www.nhtsa.gov/recalls?nhtsaId=20V339000).

Why it’s dangerous

The adhesive bond between window glass and the metal frame may fail while the vehicle is moving. If the glass detaches, it could become a projectile that increases crash risk.

Who’s affected

Owners of 2020-2021 Thor Motor Coach Axis motorhomes are affected. Drivers using these vehicles with frameless windows are most at risk during motion.

How to tell if you have this one

Check for 2020-2021 Axis motorhomes with frameless windows. The recall covers specific models including 2020-2021 Axis, 2021 Four Winds, and 2020 Gemini.

  • Brand
    Thor Motor Coach
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact TMC Customer Service

    Call 1-877-855-2867 to get the recall notification and window inspection.

  2. Get Window Inspection

    Dealers will inspect window adhesive bond strength and replace windows if needed at no cost.

Official remedy

What NHTSA says to do

TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The adhesive bond between window glass and the metal frame may fail while moving, causing glass to detach and become a projectile.

How do I know if my vehicle is affected?

Check if you own a 2020-2021 Thor Motor Coach Axis motorhome with frameless windows.

What should I do if my window is affected?

Dealers will inspect the window adhesive bond and replace it for free if needed.

Take action

Contact Thor Motor Coach

We’ve drafted a message you can send Thor Motor Coach to request your refund or repair — edit it as you like.

Subject: Recall 20V339000 — Thor Motor Coach Thor Motor Coach

Hello,

I own a Thor Motor Coach that is covered by recall 20V339000 from Thor Motor Coach.

The official recall notice states: TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge.  The recall began July 10, 2020.  Owners may contact TMC customer service at 1-877-855-2867.  TMC's number for this recall is RC000192.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #20V339000 (September 6, 2020)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA