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Vehicle recall · NHTSA · Published December 6, 2020

KEYSTONE FUZION (2020) recall — Visibility

Keystone is recalling 2020 Fuzion trailers due to potential window glass detachment while moving, which could cause injury or crash. Owners should contact customer service for free window inspection and replacement.

🇺🇸 NHTSA recall #20V351000VehicleKeystone ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Keystone is recalling 2020 Fuzion trailers because the window glass might detach while driving, becoming a projectile that could cause injury or a crash. Owners should have their windows checked by dealers for proper adhesive bond strength. Read more at govinfonow.com/recall/79767-keystone-2020-fuzion-trailers-window-glass-detachment-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/79767-keystone-2020-fuzion-trailers-window-glass-detachment-risk · Updated October 4, 2026 · Official notice: NHTSA #20V351000

Cite this page

“Keystone 2020 Fuzion Trailers: Window Glass Detachment Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/79767-keystone-2020-fuzion-trailers-window-glass-detachment-risk. Based on NHTSA recall #20V351000 (https://www.nhtsa.gov/recalls?nhtsaId=20V351000).

Why it’s dangerous

The adhesive bond between the window glass and the metal frame may fail during vehicle movement. If the glass detaches, it can become a projectile that increases the risk of injury or a crash.

Who’s affected

Owners of 2020 Keystone Fuzion trailers are affected. Trailer drivers and passengers are most at risk if the window glass detaches while moving.

How to tell if you have this one

Check for 2020 Fuzion trailers with window glass that may have detached. The recall began July 24, 2020, and applies to specific model years.

  • Brand
    Keystone
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Customer Service

    Call Keystone at 1-866-425-4369 to schedule a window inspection by a dealer.

  2. Have Windows Inspected

    Dealers will check the adhesive bond strength of the windows and replace them if necessary at no cost.

Official remedy

What NHTSA says to do

Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The adhesive bond between the window glass and the metal frame may fail, allowing the glass to detach while moving and become a projectile.

How can I check if my trailer is affected?

Check if you own a 2020 Keystone Fuzion trailer. The recall began July 24, 2020, and applies to specific model years.

What should I do if my window glass is detached?

The recall does not specify this scenario; contact Keystone customer service for guidance.

Take action

Contact Keystone

We’ve drafted a message you can send Keystone to request your refund or repair — edit it as you like.

Subject: Recall 20V351000 — Keystone Keystone

Hello,

I own a Keystone that is covered by recall 20V351000 from Keystone.

The official recall notice states: Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge.  This recall began July 24, 2020.  Owners may contact Keystone customer service at 1-866-425-4369.  Keystone's number for this recall is 20-375.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #20V351000 (December 6, 2020)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA