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Vehicle recall · NHTSA · Published December 6, 2020

AIRSTREAM BASECAMP (2017) recall — Visibility

Airstream recalls 2017-2018 Basecamp trailers due to risk of window glass detaching while moving, potentially causing injury or crash. Owners must have windows inspected and repaired free of charge.

🇺🇸 NHTSA recall #20V349000VehicleAirstream ›
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Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Airstream is recalling certain 2017-2018 Basecamp travel trailers because the window glass may detach while the trailer is moving, becoming a projectile that could cause injury or a crash. Affected owners should contact Airstream for free window inspections and repairs. Read more at govinfonow.com/recall/1225546-airstream-2017-basecamp-trailers-window-glass-detachment-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/1225546-airstream-2017-basecamp-trailers-window-glass-detachment-risk · Updated October 4, 2026 · Official notice: NHTSA #20V349000

Cite this page

“Airstream 2017 Basecamp Trailers: Window Glass Detachment Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/1225546-airstream-2017-basecamp-trailers-window-glass-detachment-risk. Based on NHTSA recall #20V349000 (https://www.nhtsa.gov/recalls?nhtsaId=20V349000).

Why it’s dangerous

If the window glass detaches while the vehicle is moving, it can become a projectile. This poses a risk of injury to occupants or causing a crash due to the sudden movement of glass.

Who’s affected

Owners of 2017-2018 Airstream Basecamp travel trailers are affected. Those who frequently drive these trailers are at higher risk due to the potential for glass detachment during motion.

How to tell if you have this one

Check for 2017-2018 Airstream Basecamp travel trailers. The recall began August 3, 2020, and Airstream will notify owners directly.

  • Brand
    Airstream
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Airstream Customer Service

    Reach out to Airstream at 1-877-596-6505 or 1-937-596-6111, extension 7401 or 7411 to schedule window inspections.

  2. Have Windows Inspected

    Dealers will inspect the windows for proper adhesive bond strength and replace them if necessary.

Official remedy

What NHTSA says to do

Airstream will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary and installing updated adhesive strips to all windows, free of charge. This recall began August 3, 2020. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111, extension 7401 or 7411.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The adhesive bond between the glass and the metal frame of the entry door window may fail, allowing the glass to separate while the trailer is moving.

How can I check if my trailer is affected?

Check if your trailer is a 2017-2018 Airstream Basecamp model. The recall began August 3, 2020, and Airstream will notify owners directly.

What should I do if my window is affected?

Dealers will inspect the windows for proper adhesive bond strength and replace them if necessary, free of charge.

Take action

Contact Airstream

We’ve drafted a message you can send Airstream to request your refund or repair — edit it as you like.

Subject: Recall 20V349000 — Airstream Airstream

Hello,

I own a Airstream that is covered by recall 20V349000 from Airstream.

The official recall notice states: Airstream will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary and installing updated adhesive strips to all windows, free of charge.  This recall began August 3, 2020.  Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111, extension 7401 or 7411.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #20V349000 (December 6, 2020)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA