Thor Motor Coach is recalling 2019-2020 Challenger motorhomes due to potential unexpected movement of the slide-out room, which could increase injury risk. Owners should contact customer service for free software updates.
Unexpected movement of the slide-out room can increase the risk of a injury.
Thor Motor Coach is recalling certain 2019-2020 Challenger motorhomes because their vehicle control software may cause the slide-out room to move unexpectedly, potentially increasing injury risk. Affected owners should contact TMC customer service for free software updates to address the issue.
The vehicle control software may cause the slide-out room to move unexpectedly. This unexpected movement could increase the risk of injury if the slide-out room shifts during use.
Owners of 2019-2020 Thor Motor Coach Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes are affected. Motorhome users who operate the slide-out room feature are most at risk.
Check for 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, or Palazzo motorhomes. The recall began August 28, 2019, and TMC will notify owners of the software update.
Call 1-877-855-2867 to schedule a software update for your motorhome.
Dealers will provide a free software update to fix the unexpected movement issue.
TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes.
TMC will notify owners, and dealers will update the affected software for free.
The recall is expected to begin August 28, 2019.
We’ve drafted a message you can send Thor Motor Coach to request your refund or repair — edit it as you like.
Subject: Recall 19V504000 — Thor Motor Coach Thor Motor Coach Hello, I own a Thor Motor Coach that is covered by recall 19V504000 from Thor Motor Coach. The official recall notice states: TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
