2017 Mercedes-Benz GLS450 recalls (3)

Every 2017 Mercedes-Benz GLS450 recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

• Electrical System · NHTSA 22V365000

  May 20, 2022Electrical System:SoftwareOver-the-air fix

  Problem

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

  Risk

  A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

  Fix

  The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

  Full recall details for 22V365000 →

• Electrical System · NHTSA 21V058000

  May 2, 2021Electrical System:SoftwareOver-the-air fix

  Problem

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

  Risk

  Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

  Fix

  MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

  Full recall details for 21V058000 →

• Communication · NHTSA 19V787000

  Jan 11, 2019CommunicationOver-the-air fix

  Problem

  Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

  Risk

  An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

  Fix

  MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

  Full recall details for 19V787000 →

2017 Mercedes-Benz GLS450 complaints and service bulletins

Owners filed 35 complaints with NHTSA about the 2017 Mercedes-Benz GLS450, reporting 1 crashes, 6 fires, 1 injuries. Mercedes-Benz has issued at least 83 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.

Most-reported components

• Electrical System8
• Engine8
• Unknown Or Other7
• Exterior Lighting6
• Fuel/Propulsion System5
• Steering4

Service bulletins by component

• Electrical System (25)
• Power Train (21)
• Exterior Lighting (12)
• Suspension (7)
• Structure (5)
• Equipment (4)

Read Mercedes-Benz GLS450 owner complaints and bulletins, every year

Other Mercedes-Benz GLS450 model years

2019 Mercedes-Benz GLS450 →

• 2021 (4)
• 2019 (2)
• 2017 (3)

All Mercedes-Benz GLS450 recalls, every model year