Every 2016 Mercedes-Benz CLA250 recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Structure · NHTSA 23V854000
Dec 15, 2023Structure:Body:Roof and Pillars
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
- Risk
- A detached roof panel can become a road hazard, increasing the risk of a crash.
- Fix
- Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Full recall details for 23V854000 →Electrical System · NHTSA 21V058000
May 2, 2021Electrical System:SoftwareOver-the-air fix
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Risk
- Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Fix
- MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Full recall details for 21V058000 →Structure · NHTSA 21V197000
Mar 19, 2021Structure:Body:Roof and Pillars
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
- Risk
- The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
- Fix
- Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Full recall details for 21V197000 →Communication · NHTSA 19V787000
Jan 11, 2019CommunicationOver-the-air fix
- Problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
- Risk
- An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
- Fix
- MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Full recall details for 19V787000 →Electrical System · NHTSA 17V177000
Mar 14, 2017Electrical System:Software
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
- Risk
- If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
- Fix
- MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Full recall details for 17V177000 →
2016 Mercedes-Benz CLA250 complaints and service bulletins
Owners filed 66 complaints with NHTSA about the 2016 Mercedes-Benz CLA250, reporting 5 crashes, 1 fires, 4 injuries, 1 deaths. Mercedes-Benz has issued at least 98 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Unknown Or Other20
- Engine15
- Air Bags13
- Electrical System8
- Structure8
- Fuel/Propulsion System6
Service bulletins by component
- Electrical System (31)
- Equipment (13)
- Exterior Lighting (13)
- Power Train (13)
- Engine and Engine Cooling (7)
- Visibility/Wiper (7)
Read Mercedes-Benz CLA250 owner complaints and bulletins, every year
NHTSA defect investigations covering the 2016 Mercedes-Benz CLA250
NHTSA’s Office of Defects Investigation lists this model year in 2 investigations. An investigation is not a recall; it is how NHTSA decides whether one is needed.
What people reported
Owners have filed 66 complaints with NHTSA about the 2016 Mercedes-Benz CLA250. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Injury reported
“May 3, 2023 - I had pulled back into my driveway approximately at 8:45 AM after leaving a couple of minutes before to run errands. I turned the car off and went inside of my house for less than five minutes.”
2016 MERCEDES-BENZ CLA250Jul 18, 2023
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11533011
Fire
“There appears to have been a malfunction with the seat warmer that resulted in a fire.”
2016 MERCEDES-BENZ CLA250Feb 21, 2022
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11453234
Injury reportedCrash
“I was involved in an accident and hit on the drivers side front and back door. I thought it was weird the airbags did not deploy. I had over $100k in medical bills and still require another surgery.”
2016 MERCEDES-BENZ CLA250May 24, 2021
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11418261
Crash
“UNKNOWN ACCELERATED OUT OF DRIVEWAY, TURNING LEFT. COLLISION WITH OBJECT DEEMED VEHICLE TOTAL LOSS. NO AIRBAG DEPLOYED, FRONT END COLLISION.”
2016 MERCEDES-BENZ CLA250Jun 10, 2020
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11328207
Crash
“THE TIRES BLEW OUT ON THE NJ TURNPIKE WHILE DRIVING APPROXIMATELY 67 MILES PER HOUR. THEY ARE PIRELLI CINTURATO P7 RUN FLAT 225 40R18. ONE OF THE OTHER TIRES HAS A BUBBLE IN IT.”
2016 MERCEDES-BENZ CLA250Sep 5, 2018
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11124464
Check your CLA250 by VIN
Not every 2016 Mercedes-Benz CLA250 is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Mercedes-Benz dealer.
Run a free VIN recall check →