Every 2014 Mazda CX-5 recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Steering · NHTSA 16V203000
Nov 4, 2016Steering
- Problem
- Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
- Risk
- If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
- Fix
- Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Full recall details for 16V203000 →Structure · NHTSA 16V644000
Jun 9, 2016Structure:Body:Hatchback/Liftgate
- Problem
- Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
- Risk
- If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
- Fix
- Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Full recall details for 16V644000 →Fuel System, Gasoline · NHTSA 16V064000
Mar 2, 2016Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe and Cap
- Problem
- Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
- Risk
- A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
- Fix
- Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Full recall details for 16V064000 →Visibility · NHTSA 16E002000
Jan 19, 2016Visibility:Windshield
- Problem
- Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
- Risk
- If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
- Fix
- Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
Full recall details for 16E002000 →
2014 Mazda CX-5 complaints and service bulletins
Owners filed 377 complaints with NHTSA about the 2014 Mazda CX-5, reporting 7 crashes, 6 injuries. Mazda has issued at least 789 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Electrical System132
- Visibility/Wiper61
- Unknown Or Other58
- Power Train50
- Engine39
- Structure32
Service bulletins by component
- Equipment (258)
- Electrical System (122)
- Structure (75)
- Engine (74)
- Power Train (63)
- Engine and Engine Cooling (55)
Read Mazda CX-5 owner complaints and bulletins, every year
Public reports · not verifiedWhat people reported
Owners have filed 377 complaints with NHTSA about the 2014 Mazda CX-5. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Crash
“Lower ball joints, lower control arms, and axles failed on the front right and front left of the vehicle while driving. The wheels were partially disconnected with no ability to steer or drive my vehicle. Both failures happened within 2 1/2 months.”
2014 MAZDA CX-5Nov 5, 2022
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11492406
Crash
“VEHICLE MOVING UNDER 5 MPH IN A CITY PARKING GARAGE. WHILE ENTERING A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNINGS STRIKING THE CEMENT WALL BARRIER AT A DISTANCE OF APPROXIMATELY THREE FEET AWAY. BOTH FOOT BRAKE AND EMERGENCY BRAKE WERE APPLIED.”
2014 MAZDA CX-5Nov 20, 2019
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11281460
Crash
“I HAVE OWNED THIS VEHICLE FOR THREE YEARS AND THE POWER BRAKES HAVE FAILED THREE SEPARATE TIMES. EACH TIME THIS HAPPENS THE PEDAL IS EXTREMELY HARD TO PUSH AND WILL NOT GO DOWN. EACH TIME I WAS DRIVING IN CITY TYPE TRAFFIC. I HAVE TAKEN THE CAR TO JIM ELLIS MAZDA IN MARIETTA GA.”
2014 MAZDA CX-5Sep 7, 2019
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11253824
Injury reported
“OUR SUNROOF EXPLODED WHILE WE WERE DRIVING 55MPH ON A WINDY ROAD. SOUNDED LIKE A RIFLE SHOT. NO CLIFFS ABOVE US. NO DRAMATIC TEMP OR PRESSURE CHANGED. SEEMED LIKE A SPONTANEOUS EVENT.”
2014 MAZDA CX-5May 28, 2018
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11098284
Injury reported
“ON THREE OCCASIONS, WHILE PARKING MY VEHICLE AND REVERSING OUT OF A PARKING SPOT, MY VEHICLE SLIPPED AND AUTOMATICALLY ACCELERATED FORWARD WITHOUT ME PRESSING THE GAS PEDAL.”
2014 MAZDA CX-5May 20, 2018
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11096946
Check your CX-5 by VIN
Not every 2014 Mazda CX-5 is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Mazda dealer.
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