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Vehicle recall · NHTSA · Published January 19, 2016

MAZDA CX-5 (2016) recall — Visibility

If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.

🇺🇸 NHTSA recall #16E002000VehiclePILKINGTON NORTH AMERICA, INC. ›
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No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
Write-up in progress

We’re still writing up this recall

We break every recall down into plain English — this one’s still on our list. Until our write-up is ready, the official NHTSA hazard and remedy below have the full, accurate details.

Source Page by GovInfoNow · govinfonow.com/recall/1227246-mazda-cx-5-2016-recall-visibility · Recall date January 19, 2016 · Official notice: NHTSA #16E002000

Cite this page

“MAZDA CX-5 (2016) recall — Visibility.” GovInfoNow, recall dated January 19, 2016. https://govinfonow.com/recall/1227246-mazda-cx-5-2016-recall-visibility. Based on NHTSA recall #16E002000 (https://www.nhtsa.gov/recalls?nhtsaId=16E002000).

How to tell if you have this one

  • Brand
    PILKINGTON NORTH AMERICA, INC.
  • Category
    Vehicle
Official remedy

What NHTSA says to do

Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.

Take action

Contact PILKINGTON NORTH AMERICA, INC.

We’ve drafted a message you can send PILKINGTON NORTH AMERICA, INC. to request your refund or repair — edit it as you like.

Subject: Recall 16E002000 — PILKINGTON NORTH AMERICA, INC. MAZDA CX-5 (2016) recall — Visibility

Hello,

I own a MAZDA CX-5 (2016) recall — Visibility that is covered by recall 16E002000 from PILKINGTON NORTH AMERICA, INC..

The official recall notice states: Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers.  The affected windshields will be replaced, free of charge.  This recall began on February 15, 2016.  Owners may contact Pilkington at 1-844-278-7230.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #16E002000 (January 19, 2016)
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA