Every 2020 Mack Pinnacle (CHU) recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Electronic Stability Control (Esc) · NHTSA 21V233000
Jan 4, 2021Electronic Stability Control (Esc):Control Module:Software
- Problem
- Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
- Risk
- A vehicle that drifts out of its lane increases the risk of a crash.
- Fix
- Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.
Full recall details for 21V233000 →Steering · NHTSA 19V896000
Dec 16, 2019Steering:Linkages:Drag:Link:Connection
- Problem
- Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.
- Risk
- If the drag link separates, loss of steering control my occur, increasing the risk of a crash.
- Fix
- Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0420.
Full recall details for 19V896000 →Exterior Lighting · NHTSA 19V209000
Mar 18, 2019Exterior Lighting
- Problem
- Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem and Pinnacle trucks. The conspicuity reflectors at the back of the cab may be blocked by the exhaust system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
- Risk
- If the reflectors are blocked, the vehicle's visibility to other drivers may be reduced, increasing the risk of crash.
- Fix
- Mack has notified owners, and dealers will install additional reflectors on the back of the cab, free of charge. The recall began April 10, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0418.
Full recall details for 19V209000 →Visibility · NHTSA 19V054000
Jan 24, 2019Visibility:Rearview Mirrors/Devices:Exterior
- Problem
- Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
- Risk
- If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
- Fix
- Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.
Full recall details for 19V054000 →
2020 Mack Pinnacle (CHU) complaints and service bulletins
Owners filed 1 complaints with NHTSA about the 2020 Mack Pinnacle (CHU). Mack has issued at least 130 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
Service bulletins by component
- Engine and Engine Cooling (61)
- Power Train (23)
- Electrical System (18)
- Equipment (15)
- Suspension (9)
- Fuel System, Diesel (6)
Read Mack Pinnacle (CHU) owner complaints and bulletins, every year
What people reported
Owners have filed 1 complaints with NHTSA about the 2020 Mack Pinnacle (CHU). A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
“LED HEADLIGHT DO NOT GENERATE ENOUGH HEAT TO MELT ANY SNOW. A HALF AN HOUR DRIVING TIME IN STEADY SNOW RESULTS IN THE LIGHTS BEING TOTALLY COVERED BY SNOW AND COMPLETELY USELESS FOR ILLUMINATION AFTER DARK.”
2020 MACK PINNACLE (CHU)Feb 26, 2020
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11311568
Check your Pinnacle (CHU) by VIN
Not every 2020 Mack Pinnacle (CHU) is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Mack dealer.
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