Use cautionVehicle recall · NHTSA · Published December 16, 2019
Mack 2020 Anthem Steering Recall: Drag Link Separation Risk
Mack is recalling 2020 Anthem trucks with potential steering drag link separation. If the drag link separates, loss of steering control may cause a crash. Owners should contact Mack for free repairs.
“Mack 2020 Anthem Steering Recall: Drag Link Separation Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79857-mack-2020-anthem-steering-recall-drag-link-separation-risk. Based on NHTSA recall #19V896000 (https://www.nhtsa.gov/recalls?nhtsaId=19V896000).
Mack Trucks, Inc. recalled certain 2020 Anthem, Granite, and Pinnacle vehicles for a steering defect that may cause drag link separation and loss of control, according to the National Highway Traffic Safety Administration (NHTSA) on Dec. 16, 2019. Dealers will inspect and repair the attachment points free of charge.
How to tell if you have it
Mack Anthem (AN), 2020
Mack Granite (GR), 2020
Mack Pinnacle (CHU), 2020
What to do
Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1-800-866-1177.
The hazard
If the drag link separates, loss of steering control may occur, increasing the risk of a crash. This results from castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm potentially not being correctly installed.
Context
GovInfoNow's records show Mack Trucks, Inc. has 74 other recalls on record since July 9, 2010. Other recent recalls of similar products include Mack Truck Recall: Detached Intake Bezel Crash Risk (Oct. 1, 2026), Mack Recalls 2026-2027 Pioneer PR and Anthem AN Trucks for Brake Software Issue (Sept. 28, 2026), and Mack 2025 TerraPro Recall: Loose Steering Gearbox Risk (Aug. 6, 2026). NHTSA has 4 owner complaints on file for the 2020 MACK ANTHEM (AN) with a latest receipt of July 21, 2026, and 2 owner complaints for the 2020 MACK GRANITE (GR) with a latest receipt of Jan. 25, 2024.
How to tell if you have this one
Check if your 2020 Anthem truck has a Mack recall number SC0420. The recall began January 14, 2020, and affects specific model years.
Brand
Mack
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Mack Customer Service
Call 1-800-866-1177 to have the drag link inspected and repaired at no cost.
Official remedy
What NHTSA says to do
Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0420.
How this recall unfolded
Recall timeline
2 dated steps over 29 days.
1NHTSA received the defect report
2Recall began
Dates from the agency record only; steps without a date are left out.
Take action
Contact Mack
We’ve drafted a message you can send Mack to request your refund or repair — edit it as you like.
Subject: Recall 19V896000 — Mack 2020 Anthem Steering Recall: Drag Link Separation Risk
Hello,
I own a Mack 2020 Anthem Steering Recall: Drag Link Separation Risk that is covered by recall 19V896000 from Mack.
The official recall notice states: Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0420.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.