Mack is recalling 2020 Anthem trucks with potential steering drag link separation. If the drag link separates, loss of steering control may cause a crash. Owners should contact Mack for free repairs.
If the drag link separates, loss of steering control my occur, increasing the risk of a crash.
Mack is recalling certain 2020 Anthem trucks where the steering drag link could separate, causing loss of steering control and increasing crash risk. Owners must have the drag link inspected and repaired by dealers at no cost.
If the drag link separates, the vehicle may lose steering control, increasing the risk of a crash. This happens because the castle nuts and cotter pins used to connect the steering components may not have been installed correctly.
Owners of 2020 Mack Anthem trucks are affected. Drivers of these vehicles face the highest risk due to potential loss of steering control.
Check if your 2020 Anthem truck has a Mack recall number SC0420. The recall began January 14, 2020, and affects specific model years.
Call 1-800-866-1177 to have the drag link inspected and repaired at no cost.
Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0420.
The castle nuts and cotter pins used to connect the steering drag link may not have been installed correctly, potentially causing separation.
Check if your 2020 Anthem truck has a Mack recall number SC0420. The recall began January 14, 2020.
Contact Mack customer service at 1-800-866-1177 for free inspection and repair of the drag link attachment points.
We’ve drafted a message you can send Mack to request your refund or repair — edit it as you like.
Subject: Recall 19V896000 — Mack Mack Hello, I own a Mack that is covered by recall 19V896000 from Mack. The official recall notice states: Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0420. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
