Every 2017 Kia Soul recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Power Train · NHTSA 23V724000
Oct 26, 2023Power Train:Automatic Transmission:Gear Position Indication (Prndl)
- Problem
- Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
- Risk
- Unintended vehicle movement can increase the risk of a crash.
- Fix
- Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
Full recall details for 23V724000 →Electrical System · NHTSA 23V218000
Mar 29, 2023Electrical System:Propulsion System:Traction Battery
- Problem
- Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
- Risk
- A battery electrical short-circuit increases the risk of a fire.
- Fix
- Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
Full recall details for 23V218000 →Air Bags · NHTSA 22V031000
Jan 25, 2022Air Bags
- Problem
- Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
- Risk
- Air bags that do not deploy as intended can increase the risk of injury in a crash.
- Fix
- Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
Full recall details for 22V031000 →
2017 Kia Soul complaints and service bulletins
Owners filed 290 complaints with NHTSA about the 2017 Kia Soul, reporting 17 crashes, 15 fires, 19 injuries. Kia has issued at least 102 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Engine193
- Unknown Or Other34
- Electrical System31
- Power Train21
- Fuel/Propulsion System19
- Air Bags16
Service bulletins by component
- Electrical System (68)
- Engine and Engine Cooling (45)
- Equipment (31)
- Steering (18)
- Power Train (12)
- Engine (10)
Read Kia Soul owner complaints and bulletins, every year
NHTSA defect investigations covering the 2017 Kia Soul
NHTSA’s Office of Defects Investigation lists this model year in 2 investigations. An investigation is not a recall; it is how NHTSA decides whether one is needed.
- Vehicle Rollaway
RQ23005Opened Sep 10, 2023Closed Jan 16, 2024
- Pedestrian alert sounds
DP22005Opened Jan 27, 2023Closed Aug 7, 2023
What people reported
Owners have filed 290 complaints with NHTSA about the 2017 Kia Soul. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Fire
“I reported the issue yesterday, but we have additional information.”
2017 KIA SOULMay 5, 2026 · FL
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11735880
Fire
“Original factory installed driver's side seat heater shorted out, caused fire and burned a hole in the seat back. This thermal event was reported to Kia Customer Service on March 16, 2023. Kia has not responded back for over 2 months, to address this issue. Kia case no. 15394468.”
2017 KIA SOUL EVMay 23, 2023
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11523473
“My car has had intermittent faults of codes P1B25 and P1CF2 and are showing check EV system on the dash. This happens after about 30-45 minutes of driving and then restarting the car.”
2017 KIA SOUL EVJul 25, 2026 · FL
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11752811
Fire
“After multiple recent services at the dealership, the car caught fire while idle in the driveway. The fire was under the hood in the front part of the engine compartment, just behind the latch mechanism. Fire was extinguished and verified by the local fire department.”
2017 KIA SOULMay 4, 2026 · FL
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11735549
Injury reportedCrash
“2017,Kia soul plus brakes failed with no warning and we crashed into an intersection and hit a dump truck. I suffered severe broken bones including a compound femur fracture and broken arm. I was trapped in the car for over a hour. Both my arm and leg have rods and pins now.”
2017 KIA SOULAug 2, 2025
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11677994
Check your Soul by VIN
Not every 2017 Kia Soul is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Kia dealer.
Run a free VIN recall check →