Every 2017 Keystone Passport recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Equipment · NHTSA 17V755000
Nov 22, 2017Equipment
- Problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Full recall details for 17V755000 →Suspension · NHTSA 16V291000
Nov 5, 2016Suspension:Rear:Axle:Non-Powered Axle Assembly
- Problem
- Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Passport recreational trailers, model 3350BHWE, manufactured January 6, 2016, to April 21, 2016. These trailers were built with axles that have a 3500 pound capacity instead of being built with axles that have a 4400 pound capacity.
- Risk
- If the vehicle is loaded to the specifications listed, the incorrect axle may be overloaded and fail as a result, increasing the risk of a crash.
- Fix
- Keystone has notified owners, and dealers will replace the axle, free of charge. The recall began May 16, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-252.
Full recall details for 16V291000 →Equipment · NHTSA 16V600000
Aug 15, 2016Equipment:Appliance:Air Conditioner
- Problem
- Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.
- Risk
- If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.
- Fix
- Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.
Full recall details for 16V600000 →
2017 Keystone Passport complaints and service bulletins
Owners filed 1 complaints with NHTSA about the 2017 Keystone Passport. Keystone has issued at least 4 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
Service bulletins by component
- Equipment (2)
- Structure (2)
- Electrical System (1)
- Equipment Adaptive/Mobility (1)
Public reports · not verifiedWhat people reported
Owners have filed 1 complaints with NHTSA about the 2017 Keystone Passport. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
“THE TRAILER HAD A SEVERED BRAKE WIRE, THE RESULT OF AN INSTALLATION ISSUE. THE WIRE WAS TOO LOOSE AND WAS ALLOWED TO REST ON ROTATING COMPONENTS. THE OTHER THREE WHEELS ALSO HAD LOOSE WIRES THAT THE TECHNICIAN HAD TO SECURE, THOUGH THEY DIDN'T NEED TO BE MENDED.”
2017 KEYSTONE PASSPORTOct 14, 2017
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11033369
Check your Passport by VIN
Not every 2017 Keystone Passport is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Keystone dealer.
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