Every 2018 Keystone Cougar recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Structure · NHTSA 21V380000
May 24, 2021Structure:Frame and Members
- Problem
- Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.
- Risk
- A buckled frame rail can increase the risk of a crash.
- Fix
- Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.
Full recall details for 21V380000 →Equipment · NHTSA 18V383000
Jul 6, 2018Equipment:Recreational Vehicle/Trailer
- Problem
- Keystone RV Company (Keystone) is recalling certain 2018-2019 Keystone Cougar recreational trailers equipped with an outdoor propane grill. The outdoor propane grill is installed in a wooden assembly that may not have enough clearance from the heated area.
- Risk
- If the wooden assembly is exposed to high temperatures, there would be an increased risk of a fire.
- Fix
- Keystone will notify owners, and dealers will replace the wooden assembly with a metal assembly, free of charge. The recall began on July 26, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-322.
Full recall details for 18V383000 →Equipment · NHTSA 17V755000
Nov 22, 2017Equipment
- Problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Full recall details for 17V755000 →Equipment · NHTSA 17V673000
Oct 25, 2017Equipment:Recreational Vehicle/Trailer
- Problem
- Keystone RV Company (Keystone) is recalling certain 2017-2018 Keystone Cougar western edition recreational trailers. The stabilizer jacks may not have been properly welded to the chassis frame, possibly resulting in the jacks detaching from the trailer during transit.
- Risk
- If the stabilizer jacks separate during transit, they could be a road hazard, increasing the risk of a crash.
- Fix
- Keystone will notify owners, and dealers will inspect the mounting of the four stabilizer jacks and install appropriate fasteners, free of charge. The recall began on December 5, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-306.
Full recall details for 17V673000 →
2018 Keystone Cougar complaints and service bulletins
Owners filed 4 complaints with NHTSA about the 2018 Keystone Cougar. Keystone has issued at least 11 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Structure2
- Electrical System1
- Service Brakes1
- Suspension1
- Unknown Or Other1
- Wheels1
Service bulletins by component
- Equipment (9)
- Electrical System (2)
- Structure (2)
Read Keystone Cougar owner complaints and bulletins, every year
What people reported
Owners have filed 4 complaints with NHTSA about the 2018 Keystone Cougar. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
“The contact owns a 2018 Keystone Cougar. The contact stated while driving approximately 45 MPH and towing a fifth wheel trailer, the trailer was rocking up and down on the king pin of the trailer. The contact stated no warning light was illuminated.”
2018 KEYSTONE COUGARMay 24, 2022
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11465964
“The contact owns a 2018 Keystone Cougar Trailer. The contact stated that the spring hangers fractured without warning. The contact received notification of NHTSA campaign number: 21V380000 (Suspension, Structure) however, the part to do the recall was unavailable.”
2018 KEYSTONE COUGARAug 31, 2021
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11431251
“MY 2018 KEYSTONE COUGAR HAS HAD A ELECTRICAL SHORT IN THE BEDROOM SLIDE. WHAT HAS BEEN OF REAL CONCERN IS THAT THE WIRES GOING THROUGH THE TRAILER INTO THE SLIDE WAS INCORRECTLY INSTALLED AT THE FACTORY.”
2018 KEYSTONE COUGARJun 19, 2019
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11221294
“WE HAVE TWO ISSUES WITH THE FIFTH WHEEL CAMPER IN QUESTION. WE ONLY FELT IT NECCESARY TO CONTACT THE NHTSA BECAUSE THE MANUFACTURER REFUSED TO REMEDY THE OBVIOUS PROBLEM WHEN WE WERE AT AN AUTHORIZED SERVICE CENTER AND ASKED THEM TO IN THE INTEREST OF OUR SAFETY AND THAT OF OTHER MOTORISTS.”
2018 KEYSTONE COUGAROct 16, 2017
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11033482
Check your Cougar by VIN
Not every 2018 Keystone Cougar is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Keystone dealer.
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