Vehicle safety recalls · NHTSA

2012 Keystone Cougar recalls (3)

3 NHTSA safety recalls cover the 2012 Keystone Cougar. Owners have filed 6 complaints with NHTSA about this model year. Every recall repair is free at any Keystone dealer.

3recalls

6owner complaints

0service bulletins

0do-not-drive / park-outside

Is yours affected? Recalls cover ranges of VINs, not every 2012 Keystone Cougar. Check your Cougar by VIN and confirm open recalls at NHTSA.gov.

Every 2012 Keystone Cougar recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

Equipment · NHTSA 17V755000
Nov 22, 2017Equipment
Problem
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Full recall details for 17V755000 →
Structure · NHTSA 12V355000
Jul 26, 2012Structure:Body:Bumpers
Problem
Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.
Risk
Over time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.
Fix
Keystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.
Full recall details for 12V355000 →
Power Train · NHTSA 11V322000
Jun 13, 2011Power Train:Axle Assembly
Problem
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011-2012 COUGAR HIGH COUNTRY TRAVEL TRAILERS PRODUCED FROM NOVEMBER 3, 2010, THROUGH MAY 26, 2011, FOR HAVING 4400 POUND AXLES INSTALLED INSTEAD OF 5200 POUND AXLES. IF A VEHICLE IS LOADED TO THE MAXIMUM STATED GVWR OF 10,000 POUNDS, THE 4400 POUND AXLE WILL BE OVERLOADED.
Risk
OVERLOADING THE AXLE COULD LEAD TO AN INCREASE RISK OF AXLE FAILURE, PROPERTY DAMAGE AND/OR VEHICLE CRASH.
Fix
DEALERS WILL REPLACE THE AXLES WITH THE CORRECT ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 7, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Full recall details for 11V322000 →

2012 Keystone Cougar complaints and service bulletins

Owners filed 6 complaints with NHTSA about the 2012 Keystone Cougar. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.

Most-reported components

Structure5
Suspension2
Electrical System1
Service Brakes1
Tires1
Wheels1

Public reports · not verified

What people reported

Owners have filed 6 complaints with NHTSA about the 2012 Keystone Cougar. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.

“THE CONTACT OWNS A 2012 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THE SPARE TIRE WAS BOLTED TO THE REAR BUMPER AND WAS TOO HEAVY, WHICH CAUSED THE BUMPER TO DETACH FROM THE VEHICLE.”
2012 KEYSTONE COUGARNov 26, 2018
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11154028
“THE CONTACT OWNS A 2012 KEYSTONE COUGAR HIGH COUNTRY FIFTH WHEEL TRAILER. THE CONTACT STATED THAT THE REAR BUMPER WAS NOT SUFFICIENTLY ATTACHED TO THE VEHICLE TO CARRY THE WEIGHT OF A BIKE RACK AND ANY OTHER EQUIPMENT HOWEVER, THE BUMPER DID FRACTURE.”
2012 KEYSTONE COUGAR HIGH COUNTRYFeb 15, 2013
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10498288
“THE CONTACT OWNS A 2012 KEYSTONE COUGAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE REAR DRIVER'S SIDE CORNER PANEL DETACHED FROM THE VEHICLE. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE AXLE WAS SEVERELY DAMAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED.”
2012 KEYSTONE COUGARJun 30, 2014
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10607193
“THE CONTACT OWNS A 2012 KEYSTONE COUGAR FIFTH WHEEL. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE FRONT DRIVER'S SIDE LEAF SPRING FRACTURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE ONE LEAF SPRING OUT THE FOUR WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.”
2012 KEYSTONE COUGARJul 8, 2013
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10523629
“THE ELECTRIC BRAKE WIRING THAT CONNECTS THE COACH BODY TO THE FRONT AXLE WAS RUBBING ON THE INSIDE SIDEWALL OF THE LF TIRE OF THE TRAILER. IT HAS RUBBED A POLISHED GROOVE IN THE SIDEWALL OF THE TIRE.”
2012 KEYSTONE COUGARSep 7, 2012
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10474175

Search the official database: NHTSA. Excerpts are quoted from the public record, shortened at a sentence and with personal details removed.

Check your Cougar by VIN

Not every 2012 Keystone Cougar is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Keystone dealer.

Run a free VIN recall check →

Other Keystone Cougar model years

← 2011 Keystone Cougar · 2013 Keystone Cougar →

All Keystone Cougar recalls, every model year

2012 Keystone Cougar recalls (3)

3 NHTSA safety recalls cover the 2012 Keystone Cougar. Owners have filed 6 complaints with NHTSA about this model year. Every recall repair is free at any Keystone dealer.

3recalls

6owner complaints

0service bulletins

0do-not-drive / park-outside

Is yours affected? Recalls cover ranges of VINs, not every 2012 Keystone Cougar. Check your Cougar by VIN and confirm open recalls at NHTSA.gov.

Every 2012 Keystone Cougar recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

Equipment · NHTSA 17V755000

Nov 22, 2017Equipment

Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Full recall details for 17V755000 →

Structure · NHTSA 12V355000

Jul 26, 2012Structure:Body:Bumpers

Problem: Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.
Risk: Over time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.
Fix: Keystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.

Full recall details for 12V355000 →

Power Train · NHTSA 11V322000

Jun 13, 2011Power Train:Axle Assembly

Problem: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011-2012 COUGAR HIGH COUNTRY TRAVEL TRAILERS PRODUCED FROM NOVEMBER 3, 2010, THROUGH MAY 26, 2011, FOR HAVING 4400 POUND AXLES INSTALLED INSTEAD OF 5200 POUND AXLES. IF A VEHICLE IS LOADED TO THE MAXIMUM STATED GVWR OF 10,000 POUNDS, THE 4400 POUND AXLE WILL BE OVERLOADED.
Risk: OVERLOADING THE AXLE COULD LEAD TO AN INCREASE RISK OF AXLE FAILURE, PROPERTY DAMAGE AND/OR VEHICLE CRASH.
Fix: DEALERS WILL REPLACE THE AXLES WITH THE CORRECT ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 7, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Full recall details for 11V322000 →

What people reported

Owners have filed 6 complaints with NHTSA about the 2012 Keystone Cougar. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.

“THE CONTACT OWNS A 2012 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THE SPARE TIRE WAS BOLTED TO THE REAR BUMPER AND WAS TOO HEAVY, WHICH CAUSED THE BUMPER TO DETACH FROM THE VEHICLE.”

2012 KEYSTONE COUGARNov 26, 2018

Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11154028

“THE CONTACT OWNS A 2012 KEYSTONE COUGAR HIGH COUNTRY FIFTH WHEEL TRAILER. THE CONTACT STATED THAT THE REAR BUMPER WAS NOT SUFFICIENTLY ATTACHED TO THE VEHICLE TO CARRY THE WEIGHT OF A BIKE RACK AND ANY OTHER EQUIPMENT HOWEVER, THE BUMPER DID FRACTURE.”

2012 KEYSTONE COUGAR HIGH COUNTRYFeb 15, 2013

Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10498288

“THE CONTACT OWNS A 2012 KEYSTONE COUGAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE REAR DRIVER'S SIDE CORNER PANEL DETACHED FROM THE VEHICLE. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE AXLE WAS SEVERELY DAMAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED.”

2012 KEYSTONE COUGARJun 30, 2014

Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10607193

“THE CONTACT OWNS A 2012 KEYSTONE COUGAR FIFTH WHEEL. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE FRONT DRIVER'S SIDE LEAF SPRING FRACTURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE ONE LEAF SPRING OUT THE FOUR WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.”

2012 KEYSTONE COUGARJul 8, 2013

Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10523629

“THE ELECTRIC BRAKE WIRING THAT CONNECTS THE COACH BODY TO THE FRONT AXLE WAS RUBBING ON THE INSIDE SIDEWALL OF THE LF TIRE OF THE TRAILER. IT HAS RUBBED A POLISHED GROOVE IN THE SIDEWALL OF THE TIRE.”

2012 KEYSTONE COUGARSep 7, 2012

Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10474175

Search the official database: NHTSA. Excerpts are quoted from the public record, shortened at a sentence and with personal details removed.